Fletchy's Pictured Rocks Resort

I wondered how this place could have good reviews when its a literal dump until I wrote a review and first it got deleted . I re wrote the review and it got changed. Now it says I loved my stay and the staff is friendly.. none of that is true...this place is a scam, its a dump, and they will steal your money..they are doctoring reviews...look me up on tik tok to see videos of what it really looks like ...Andrea Herwig

This place is not all what it is advertised to be. The website shows its a nice place "on the beach" and shows it has good reviews. Thats how I was fooled. After my stay and talking with other guests and locals around town I got the full story. Apparently it used to be owned by someone else and maybe someone passed away. It was held up in court for a while and TADA. This place is HORRIBLE. I love Grand Marais and even after pulling in a seeing how run down and crappy it was I still gave it a chance. We just went down to woodland park campground. When we got there there was no welcome, just your doors unlocked and the keys are inside. The resturaunt was closed and the place was like a ghost town. After we went exploring in town we came back to the room to take a shower and the knob fell off, The bad was literally like one of those box mattresses. Maybe 10" thick and felt like a camping Kot. Then try to watch some TV and there's no internet. No Cable. NOTHING. I tried to go ask about the internet and again the office was closed with a note saying to go to their restaurant. Where the only staff i ever see, the one lady told me she only works there, and I would have to email. But i couldn't email there was no service no Wi-Fi. I went to town emailed then no response. finally later i get an email saying is it working now. I spoke with other frustrated guests outside who said there hasn't been any Wi-Fi since they got there the day before. The hallway smelled like moldy water and the door did not go all the way to the bottom so there was a gap with light shining in all night and you could hear people talking clear as day. I woke up really early because I couldn't sleep and still no Wi-Fi. Finally at 6 I left. I was supposed to stay 3 night but it was so bad. I tried calling, going to the office , email..i couldn't reach anyone until like 5 the next day when they finally answered their phone and the guy told me he was the "owner". I told him i would pay for the day we stayed, but i wanted a refund for the other two days. He got real aggressive with me and hung up the phone, then refused to answer again. Then he ran my credit card for $420 and sent an email saying my stay was cancelled. He charged my over $200 a day and probably rented the room to someone else. This place is a SCAM. its literally a crack hotel in a parking lot kind of close to the beach. I wouldn't say on the beach at all.