Tài Khoản Khách
ngày 7 tháng 1 năm 2024
My husband and I stayed at this hotel for one night from January 5 to January 6, 2024, room 207. Booking was made on the Agoda website. The bathroom in the room is in bad condition: there is mold on the walls in the shower, there are traces of leaks and mold all over the ceiling, the shower head is broken, water flows from all the cracks, the toilet lid is broken, there was a cap from the shampoo of the previous occupants in the shower, one of the towels is old, frayed and with holes. The walls in the room are dirty in places with traces of smudges, the table is stained with nail polish. The hotel description stated that there is a spa, sauna and massage room. When we asked about the opening hours of the spa, the staff said that the hotel does not have a spa, the information in the description is incorrect, and the photo is not theirs. If we had known that the hotel did not have a spa, we would have rented a cheaper and cleaner hotel in the city center.
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