Crowne Plaza Chicago SW - Burr Ridge

Great Service We had an issue in our first room, but staff was quick to move us and good service recovery. Bed was comfortable. Breakfast was really good.

Outdated in some areas like the pool. The whole building had one elevator with it being so long. There was several events so quite noisy and with lots of people. Prices were outrageous for snack purchases. No easy access to ice machine. For the price , breakfast was NOT included

Five-Star Service from a Truly Wonderful Team We recently stayed at the Crowne Plaza Burr Ridge while working a nearby convention, and I can’t say enough good things about the staff at this hotel. From the moment we checked in, every single team member made us feel welcomed and appreciated. What stood out the most was how genuinely kind and attentive everyone was. Each time we returned after a long day, we were greeted with a smile, asked how our day had been, and even checked in on how the convention was going. It wasn’t just polite small talk—it was clear they truly cared about their guests' comfort and experience. It’s rare to find a hotel where the staff feels like an extension of your own team, cheering you on and making sure you’re taken care of. Their hospitality made a huge difference during a busy and exhausting weekend, and it made us feel like we were coming “home” every night. If you’re looking for a clean, comfortable place to stay with a staff that goes above and beyond, this is the hotel. I’d recommend the Crowne Plaza Burr Ridge in a heartbeat, and we’ll definitely be back next time we’re in the area!

Decent spot for a pit stop Stoped here during a cross-country move. Location is quiet and a 30 minute drive to Chicago. Ample parking, nice staff and overall a comfortable stay with clean rooms.

Staff was very friendly, hotel was very clean and the bed was very comfortable. Overall my stay was enjoyable.

Every thing about the hotel was good besides breakfast. Horrible microwave food for luxury prices.