The White Horse

Stayed two nights, having booked two rooms in advance. We appeared not to have been expected as we were sent away as rooms were not ready. We had arrived at 14.40 for 15.00 hr checkin. The gentleman in the bar was eating his lunch, he did not get up. Upon our return some time later we got our rooms. Carpet needed a clean and a vacuum. The bed was ok, the bed linen spotless but the throw was grubby and needed a wash. The room we were in was hot, the window opened beside a noisy fan which was on all evening and then came on again in the middle of the night. There was a huge gap at the bottom of the bedroom door. The room was upstairs with a separate entrance to the pub but there was no lock on the outside door. there was no bulb in the bedside light, and the light in the second room we had booked was held together with tape, yet had passed a recent PAT test. There were no meal’s available at the Nelson. We were told the chef had just left, but a large blackboard appeared below our window that said breakfast served from 8am. The price charged does not represent value for money, we contemplated leaving and loosing our second night but that would have affected our arrangements and reasons for being in Burnham Market. The Nelson has good car parking and is well located for North Norfolk.

We stayed at the Nelson 4 years ago. Having survived the lockdown and several illnesses we needed a break. We are very fond of the North Norfolk Coast the Nelson has a room with twin beds which we prefer. The room was clean and the pub restaurant serves excellent food. We are looking forward to our fourth visit sometime next year. The staff are very pleasant and friendly. Everyone remember us from four years ago. It is always nice to be remembered. Pauline and Stuart are excellent host!