Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí4.0
Trang thiết bị3.6
Dịch vụ4.1
Vệ sinh4.0
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(72)
Đánh giá tích cực(56)
Đánh giá tiêu cực(1)
Lubelihle
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 7, 2024
Vợ chồng
2 đánh giá
2.7/5
Đăng tải vào 22 thg 7, 2024
Hotel is now too old and sinks are blocked, can’t even brush your teeth properly in the bathroom. It really needs some hugs renovations. Wonder where the money goes instead of also developing the hotel. Beds are the same old ones from the Colonial times. A bit sad for such a hotel which was highly praised.
Dịch
Rue Masoha
Phòng đôi tiêu chuẩn, không hút thuốc
Lưu trú vào thg 7, 2024
Người đi công tác
8 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 27 thg 7, 2024
The staff in this hotel are friendly, and very attentive to guests Concerns.
Dịch
KingAzaN
Phòng đôi tiêu chuẩn, không hút thuốc
Lưu trú vào thg 4, 2024
Du lịch cùng bạn bè
12 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 4, 2024
The place is clean and quiet It’s a 5 star for real
Dịch
Tài Khoản Khách
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 4, 2023
Người đi công tác
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 18 thg 4, 2023
Lovely stay had will definitely get to book again
Dịch
Terry Travel
Lưu trú vào thg 2, 2022
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 19 thg 2, 2022
The experience was great, the hotel is clean and everything is functioning properly. We didn't have any problems at all. The whole process of checking in was simple and fast without any inconveniences.
Good breakfast. The hotel needs to improve on the televisions. You can hardly watch anything. The signal quality and picture quality are not up to standard
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 3 thg 11, 2024
It is a very good hotel and the hospitality is very good..the services were very good indeed with the breakfast and dinner standing out
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Người đi công tác
3.0/5
Đăng tải vào 22 thg 10, 2024
Customer service was to the point, room was neat all the time of my stay, bathroom tiles slippery but no harm was caused
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 17 thg 10, 2024
A clean place, well situated in the CBD making it easy to get around. I Highly recommend this place. The service is also good. The only thing they need to work on is the shower as very little water came out during our stay. The food was amazing and delicious
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 17 thg 10, 2024
Overall its great place. food is great, the staff is very helpful and the service is exceptional. I did not sleep well because of the noise from outside and I could also hear the person in the next room snoring. Beyond that I loved my stay.
Dịch
Durinda S
Lưu trú vào thg 9, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 27 thg 9, 2024
Our flight was cancelled at the airport, and the airline arranged accommodation at Rainbow Hotel for the affected passengers. Amidst a large, frustrated group arriving at the hotel, the only front desk staff member who appeared friendly and eager to help was Minenhle. Her warm personality helped me forget about the cancelled flight, and her presence made me feel at home.
Dịch
Phản Hồi Từ Khách Sạn: Refreshing day Durindaf, Thank you for taking the time to share your experience at the Bulawayo Rainbow Hotel. We understand how stressful and frustrating flight cancellations can be, and we're glad to hear that our team, particularly Minenhle, was able to provide you with a warm welcome during this challenging time. Minenhle truly embodies our commitment to exceptional service, and we're thrilled to know her friendly demeanor made you feel at home despite the circumstances. Your kind words will be shared with her and the entire team, as they continue to strive for excellence in hospitality. We hope that your next travel experience is much smoother, and we look forward to welcoming you back under more pleasant circumstances. Safe travels and Warm regards, Hilda M General Manager
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Người đi công tác
3.0/5
Đăng tải vào 22 thg 9, 2024
What I was expecting and what I got was totally different. It is like the kind of service you offered us was tailor made because you knew we are Zimbabwe Tourism Authority. Breakfast which is the first meal of the day is supposed to be exciting but heeish it was nothing to write home about.