Dahilayan Forest Park Resort

No telephone inside the room. When you try to contact them no body answer.

ang saya nang stay namin at sobrang bati nang mga staff

While the front desk is very professional and friendly, I couldn't help but be ashamed that I took my friend (a tourist) to this place. 1. We were placed in a room first with no window view making it claustrophobic. When I complained to the staff, they moved me to a room with a window. I didn't mind being put in a room outside the resort but nobody asked if it was okay for us to have a room with no window view. 2. It took 30 minutes and a second call to the front desk to followup on the room transfer. 3. Life vests for bumper boats don't have locks and not sanitized after use. You could have discarded life vests that are busted. 4. The luge ride was terrible. Imagine having to wait for more than 45 minutes to line up for the first ride because there were limited cars. Then there are 2 lines so they can alternately accommodate individuals on their 1st ride and their 2nd ride. Everyone was grumpy and so was the staff. There was no system. You could have provided time slots for the rides so you can only accommodate a maximum group of individuals. And the worse thing, there were a lot of cars parked in the finish line. Doesn't make sense to have it all piled up there. Basically, you caused people to waste their time on that ride which it could have been spent for other rides. 5. Internet is out around 12am in our room. This isn't the first time I noticed though. 6. Shower head was not functioning fully with only a few holes spouting water. I've stayed here for 3x this year and gave a chance every time for redemption. I hope you invest in training your staff so they become more efficient, discerning to the convenience of your customers. It would be best to invest in your infrastructure as well. The whole place is giving red flags when it comes to safety, sanitation and ambience.

At first i like how they get in touch with you on your arrival date. Sadly when we arrived at the hotel and were able to check in early the shower is not working, we waited for an hour or 2 before it got fixed. Kindly check everything in the room before you allow your guest to check in. Also please advise your staff not to forget to smile, it’s free.

The room is great and complete with the essentials. We enjoyed our stay here. However, there's no table and chair inside the room for you to order room service. There is a table and chair for two on the veranda but there are already many mosquitoes at night so it's impossible to eat there. The wifi is also slow. The food at the Forest Cafe is great - we liked their kare-kare and tapsilog the most. Their salad is prepared lazily so if you want to order that, be prepared to bite huge chunks of lettuce and cucumber. I just wish there was a small sari-sari store in the area so you can buy things. You can get free entrance and 10% off of their activities so it's worth it. There's also a room where you can leave your luggage before check-in or after check-out.

The staffs are so hospitable. They greet the guest with enthusiasm l. And they managed to served us with my mom a room with a great view. 👏 👏👏👏👏 grateful and thankful with the great experience of service and hospitality and great food. Will be back next time.