Le Cinque Lusso Recoleta

Buen hotel y económico.

Easy check in. Very basic but adequate for our needs. Good location. Good breakfast.

Le Cinque Lusso hotel's promise failed to live up to expectations, I'm afraid. Whilst the reception is pleasing to the eye, accompanied by a grand piano, I might add; the real letdown had to be the rooms themselves. We'd based ourselves there & always came back to another room but each of the 4 rooms had seen better days. Either the windows/ bathroom door didn'close properly or the aircon did not work to finding stained rusty bath/shower areas to the shower in the executive room running just like a tap. Even a cockroach made an appearance! IMO, all the rooms badly needed a total refurb. Even the main lift is the old-fashioned grill/door you have to shut; otherwise, there will be no liftoff, so to speak. How many times have I run upstairs to close the grill to call the lift??? Even the hardback books on BA were printed in 2006!!! Ancient & out of date! However, the plus points had to be the friendly & helpful staff & also the buffet breakfast which had a good & extensive offering. The juices & yoghurt drinks were top-notch. We always looked forward to breakfast! It was just a shame, on one occasion, I had to insist on moving to another room due to a bathroon leak multiplying to several bathroom leaks. Also, early on our stay, the afternoon/evening cleaner suddenly burst into our room by mistake, surprised to find it was occupied! Finding me in my jimjams, sitting on the edge of my bed watching TV & the Mrs tucked in bed, the outcome could have been much worse, I'm sure!!!

The WiFi in my room didn’t work. The bathroom had only one towel for the body and nothing else. Would not recommend

Make sure you check the room before you “accept” it, meaning agree to stay in the room. There is more chance for you to get some refund if you don’t like the room and you refuse to stay. After you decide to stay in the room, it means you accepted the room as is and you are unlikely to receive a refund

Location is the only good thing. This hotel is probably the worst I have ever seen in my life. The room and everything in the room are disgustingly dirty. Linens had all sorts of stains on them Staff fo not even want to help. Noone in the hotel can speak English. This hotel cannot be even 1 star. Photos on the eebsite is totally fake. They dhould not be even running business in hospitality.

The stay was okay, it is an old building but it is clean and quiet. Great Location!

Good service at this Hotel

El hotel se cae a pedazos, sucio, humedad por todas partes y las fotos parecen estar tomadas hace 20 años. Cuando llegue faltaban las toallas estuvieron casi 1 hora para traerlas. El baño lleno de moho, las sábanas sucias y mal puestas. Faltaba una funda. En la escalera el moho/humedad brotaba. No había estufa en la habitación y hacia frio.