Sarroglia Hotel

Good and clean hotel. Next time I will come back here.

Hotel fuori dal centro storico. Un hotel classificato come 4 stelle non può lasciarti le stesse tovaglie per 4 giorni in più le tovaglie cadute atterra le hanno rialzate e rimesse appese una cosa scandalosa. Dicono di avere una vasca jacuzzi in terrazza si è vero c’è ma non funzionante. L aria calda non funziona ed il frigobar i primi 2 giorni non ha funzionato me lo hanno cambiato al terzo giorno. Nota positiva il letto king super comodo 10 stelle.

We’re a couple in our late 50’s who had a 4 night stay here in October 2024. I’ve tried to write the facts so others can decide if they’re a good or bad thing. The positives; A fantastic sized room-we booked a superior double. Lovely comfortable bed & pillows. Nice size en suite & as others have mentioned not really any privacy, but after 27 years of marriage & 2 babies it doesn’t bother us! Nice sun deck/balcony outside our room with comfy seating. Breakfast was continental & enough to set us up for the day. Eggs cooked to order but everything else was the same every day. Very nice clean hotel with daily room servicing. A television in the room that shows Premier league, Champions League & Europa League matches which pleased us! Toiletries supplied & replenished daily (bit of a ‘man’ smell to them though.) Very helpful ladies working reception who spoke excellent English. Food in the restaurant was very good but I was a little disappointed it was an Italian restaurant & didn’t serve any local dishes. The not so good; Although our room was lovely it was far too hot! Day & night we had to leave the patio door open as there were no windows. One night our clock read 26 degrees at 3 am & upon returning from breakfast 29 degrees. It was explained to us that nothing could be done as the heating system was set for winter-so we melted when in the room! No kettle in the room, just a Nespresso coffee maker with 2 pods per day. As a tea drinker this could have been an issue if I hadn’t packed a travel kettle & a couple of mugs 😉 The hotel parking is actually only 2 spaces so you need to park on street at a cost of around £6 per day. The location is approximately a 20 minute walk from the old town & there isn’t an awful lot around really but we did find a nice Georgian restaurant nearby & there’s a small supermarket close by too. We didn’t try out the jacuzzi because we were too busy doing other things & we also spent a day at Therme where we experienced plenty of bubbles!

The hotel should be 3 stars and not 4. The parking actually has only 3 small places. The rest of the space is used as storage. Rooms are modestly furnished and not very clean. The air conditioning doesn’t work properly, it is very noisy and spits dust every now and then. There were dead flies on the window sill (a clear indication of how the rooms are being cleaned). The breakfast was very limited and held in the basement, where it was dusty and smelly. The lady cook didn’t speak any English and was very grumpy and rude. The vegetables looked dry… as if they have been left there for a few days. The restaurant at the hotel was also nothing special - too pricy, with disengaged staff, who barely spoke English. Receptionist was often outside smoking and was not bothered that there were people waiting at the reception.

My husband and I really enjoyed our stay at the Sarroglia hotel. We stayed in room 43, just a few steps from the roof terrace and hot tub. It is modern, clean and generous on space. The clear glass wall of the shower is weird; I wouldn’t stay there with anyone but my husband as you have zero privacy when showering or using the toilet. Breakfast was good, buffet-style, help yourself. A small selection of items from pastries, coffee, bread, yoghurts, ham, cheese, eggs…they will make you an omelette on request. Nice people working down in the breakfast area and on reception. The safe didn’t work, trapped our passports inside but the housekeeping lady was able to release it and we just hid our passports elsewhere. TV only had one channel in English (news) so we didn’t watch TV, but that is replicated all over Europe. Hairdryer, lots of toiletries daily and a coffee pod for the machine daily. This balcony gets the sun in the morning, so you may need to use a chair to trap the curtain right into the corners to keep the light out, although it still creeps under the curtains. The staff just completely leave you to it, they don’t try to micro-manage your stay which I really liked. One tip for travellers is that Apple Maps doesn’t show any bus or tram info, but Google maps does. We liked our stay and I would return.

We went for a 4 day stay. The hotel was wonderful. Clean, friendly, spacious and just 15 mins walk from the Old Town. Would definitely recommend staying there! They made our stay very special and the rooftop jacuzzi was lovely!

Easy check in. We booked a standard twin room which was very good for what we needed. The room was large with a fabulous bathroom, the shower was great , there was also a bidet. Toiletries are provided and replenished, shower gel, shampoo, conditioner and shower cap. There were also bathrobes and slippers in the room. There is a mini bar and plenty of electrical sockets. We weren’t able to operate the safe but this didn’t spoil our stay. Breakfast was okay and you can get fruit, cereals, scrambled eggs etc, it is served in the basement. There was a fitness room which we didn’t use. On the fourth floor there is a rooftop sun terrace which contains a hot tub and sun loungers. The hotel is very clean and there are areas to charge your phone in reception. The hotel is about 15/20 minutes walk to the old town. You can also get a bolt which we found was affordable. We caught the 783 bus from the airport to the hotel for 52p!! They are very regular and it takes under an hour to get to the hotel. You can pay with contactless Mastercard or visa on the bus so no need to try and find out how to buy a ticket. A special thank you to Roberta at reception who was very helpful with a friendly attitude. The rest of the reception staff were not too friendly and some didn’t even smile to greet guests. Overall a great hotel.

We were very pleased with our stay at the Sarroglia. Our room was spacious, clean and quiet. The air conditioning worked well, and the shower was excellent. There is a very nice terrace on the top floor where you can sit out and relax. The buffet breakfast is a little limited, and there is no longer a bar in operation. Reception staff are pleasant, although a request to resolve a minor issue with the room safe was not acted upon. The hotel is a little way out of the city centre, but we would be pleased to stay there again.

A nice hotel a short walk from the city centre. Staff are friendly and rooms are well laid out. Decor is getting a little old with some wear and tear but overall it was a nice place to stay. Bathroom and shower were good and clean. Was able to accommodate twin beds for a stay with a friend.