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Đánh giá đã xác thực
Vị trí8.5
Trang thiết bị8.2
Dịch vụ8.6
Vệ sinh8.7
w_1_
Phòng Tiêu Chuẩn
Lưu trú vào thg 4, 2025
Vợ chồng
21 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 5 thg 5, 2025
Very pleasant stay. Nespresso machine available, but bring your own slippers.
Dịch
Phản Hồi Từ Khách Sạn: Dear,Thank you for your feedback and for choosing to stay with us. We are delighted to hear that you had a very pleasant stay and enjoyed the Nespresso machine in your room.Regarding the slippers, we apologize for any inconvenience. For future stays, please feel free to contact our reception team, and they will be happy to assist you. Additionally, all amenities such as toothbrushes, slippers, bathrobes, and more are provided free of charge through our Mobile Guest Services App.We look forward to welcoming you back soon.Best regards,Aristotelis - Assistant Front Office Manager
Pedro Zabala Roldán
Đôi Tiêu Chuẩn
Lưu trú vào thg 1, 2025
Người đi công tác
8 đánh giá
10/10
Nổi Bật
Đăng tải vào 28 thg 4, 2025
Was serviced by a spanish speaking employee. Very helpful.
Perfectly located for EU affairs. Room impeccable with coffee machine and everything to be expected for an executive stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Pedro,It is heartening to know that our staff was able to provide you with excellent service, especially our Spanish-speaking colleague. Our team prides itself on being able to assist guests from all over the world, and it's always good to hear when we succeed.Our prime location is indeed ideal for those who have business in the EU, and we're glad that you found this advantageous.Additionally, we're delighted that our room, complete with its coffee machine, met your expectations for an executive stay. Our goal is to provide a comfortable and seamless experience for all our guests.We look forward to your next visit.Best regardsAristotelisNH Brussels EU Berlaymont
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Một mình
10 đánh giá
10/10
Nổi Bật
Đăng tải vào 6 thg 2, 2025
Great location and nice hotel staff. Very safe and easy access to the metro (15-20 mins to the city centre)
Dịch
Phản Hồi Từ Khách Sạn: Dear,Thank you for your review! We're delighted to hear that you enjoyed our great location and found our hotel staff nice. It's wonderful to know that you felt safe and appreciated the easy access to the metro, making it convenient to reach the city center. We look forward to welcoming you back soon!Best regards,Aristotelis - Assistant Front Office Manager
jiri
Phòng Tiêu Chuẩn
Lưu trú vào thg 9, 2023
Một mình
4 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 28 thg 10, 2023
I really enjoyed the time here. The bed is super comfy, wish I had more time to spend on it.
Dịch
Phản Hồi Từ Khách Sạn: Dear jiri, Thank you for taking the time to share your experience with us. We are thrilled that you enjoyed our hotel! We do our best to ensure that our guests feel welcome and it is very gratifying to read that you enjoyed your stay. Best regards, Arianna - Reception
Valeriia
Đôi Tiêu Chuẩn
Lưu trú vào thg 3, 2025
Một mình
4 đánh giá
2.0/10
Đăng tải vào 19 thg 4, 2025
Это был точно не уровень четырехзвездочного отеля! Очень грязно, везде пыль, старая и грязная мебель. В ванной не было ватных дисков и палочек, набора для бритья (сходила на ресепшен: ватных дисков вообще, набора для бритья и тапочек нет, хотя они входят в стоимость номера).
Dịch
Phản Hồi Từ Khách Sạn: Dear Valeria,Your feedback is very valuable to us. We are committed to providing a high-quality experience for all of our guests. We are very disappointed to learn that some aspects of your stay did not meet your expectations. Please be assured that we record all guest feedback and use it to improve our service.In addition, we are surprised to notice that you were not provided with slippers or a shaving kit if requested, as these are available to all our guests upon request at reception or through the StayAPP.We look forward to meeting the standards we strive for during your next stay.Best regards.Ainara G. FO Team - NH Brussels EU Berlaymont
Phản Hồi Từ Khách Sạn: Dear Yuzucha,We are delighted that you chose our hotel in Brussels and enjoyed a pleasant stay. Being located near the Berlaymont is truly a privilege. We are very pleased that you appreciated the quiet environment of our hotel.We understand that the distance from the city center is important to you, as it allows for easy access to the heart of the city. Likewise, we are glad to hear that you were able to enjoy a leisurely walk without any major inconvenience. In addition, please kindly note that we are just 10 minutes far from the city center by metro. This one is just 3 minutes far from our establishment.We were delighted to hear that you found the refrigerator and bathtub in the room, convenient. We strive to provide amenities that ensure a comfortable and convenient stay for our guests.We hope your stay in Brussels was overall enjoyable and look forward to welcoming you again in the future.Ainara Gonzalez Quality Soul at NH Brussels EU Berlaymont
Fahrenheit1536
Đôi Tiêu Chuẩn
Lưu trú vào thg 4, 2025
Du lịch cùng bạn bè
5 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 1 thg 6, 2025
就在歐盟總部旁邊,隔壁就有火車地鐵,交通很方便,設施也很乾凈衞生,就是整體稍微有點老舊
Dịch
Phản Hồi Từ Khách Sạn: Dear Fahrenheit1536,We sincerely appreciate your feedback. We are glad to know that you found our location convenient and the facilities clean. We continuously strive to provide our guests with a comfortable and pleasant experience while maintaining the unique charm of our hotel. Thank you for choosing to stay with us. We hope to welcome you back again.Ainara Gonzalez Quality Soul at NH Brussels EU Berlaymont
Tài Khoản Khách
Đơn Tiêu chuẩn
Lưu trú vào thg 2, 2025
Một mình
11 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 31 thg 3, 2025
청결하고 혼자 자기에 안성 마춤…. 물가가 있어서 그런지
전형적인 깨끗한 비즈니스 호텔 (싱글룸)
Dịch
Phản Hồi Từ Khách Sạn: Dear,Thank you for your review and for choosing our hotel for your stay. We are pleased to hear that you found our hotel clean and suitable for your needs. Your feedback is valuable to us, and we are glad that you had a positive experience. If there is anything specific you would like to see improved or any suggestions for enhancing your stay, please feel free to let us know. We look forward to welcoming you back in the future. Best regards,Aristotelis - Assistant Front Office Manager
Tài Khoản Khách
Đôi Tiêu Chuẩn
Lưu trú vào thg 11, 2024
Gia đình
5 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 28 thg 12, 2024
Hôtel très bien placés. Grand calme et une équipe à l’écoute de sa clientèle !
Je le recommande fortement
Dịch
Phản Hồi Từ Khách Sạn: Cher/Chère Monsieur/Madame,Merci pour votre commentaire. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel. Nous apprécions vos aimables paroles et espérons avoir le plaisir de vous accueillir à nouveau à l'avenir.Cordialement,Ainara G. - FO Team