Numa l Lief

Nice but a bit cold in the room

Hôtel agréable propre et Digitalisé

Worse experience in Brussels ever Left this hotel with a severe skin condition that had to be medically treated and my medical practionioner attributed to insects or parasites. Customer service of no help at all, just claiming they checked the room and found no bed bugs.

The location of this hotel is amazing and allows you access the city fully. It’s also close to a museum and a church. Looking forward to going back again

Not recommended! This is a self service hotel without any cozyness or nice vibe. Cold and unpersonal. It was a complicated check-in where you have to scan passport and send verification codes and use What's App to do things. I hated it! There is a front door without a window and then you get in to the stairs case or elevator. But you get nowhere without completing the digital check in. No personal at the hotel to ask or get help from. We got a room without any windows where you could look outside, instead there were in the cealing. The bed was way too soft and the double bed had a joint in the middle, hurting the back if you slept in the middle of the bed. Not nice for a couple. The hair dryer did not work and it smelled from burned plastic. It took 10-15 minutes of constant flushing to get hot water in the shower. It was a circulation outside the hotel where people were racing with screaming tires the first night and people shouting loud for several hours the second night. Not such a nice neigbourhood. And the breakfast were served at another address. And it was not even a good one. Terrible hotel experience! But the rooms looked clean and the bathroom as big. That was the only positive things with the hotel. I would never go back.

Brussels A very comfortable stay. Room clean and warm.