Hotel le Bois de Bruges

EL RECEPCIONISTA DE POR LA TARDE UN IMPRESENTABLE AL INSINUAR CUERNOS DE CABRA POR MI SEGUNDO APELLIDO. LA CHICA DE POR LA MAÑANA UN ENCANTO, NOS ACOMPAÑO A LLEVAR LAS MALETAS A LA HABITACION PARA GUARDARLAS ANTES DE LA ENTREGA DE LA HABITACION, EL SEÑOR DE POR LA TARDE ME ENTREGO LA LLAVE PARA QUE YO FUERA A POR ELLAS Y ME LA PIDIO COMO SI YO NO SE LA FUERA A ENTREGAR ANTES DE COGER EL ASCENSOR PARA IR A LA HABITACION.

Es war alles wie erwartet. Sehr gut. Das Frühstücksbuffet habe ich aber nicht gebucht, da ich es zu teuer fand. Schade dass man nicht à la carte bestellen konnte.

Superbe hôtel récemment rénové. Les chambres sont grandes, superbe salle de bain. Le petit déjeuner est copieux et de qualité. Le seul bémol ( pas un vrai café)

Da Hotel war sauber und das Personal soweit freundlich und hilfsbereit. Für eine Stadtbesichtigung eine ideale Lage. Das Frühstück war etwas einfallslos und täglich das gleiche. Die Rühreier leider auf Fertigbasis. Frisches Obst war wenig vorhanden, auch Körnerbrötchen gab es nicht. Manchmal Körnerbrot. Ein großes Manko war der Rummel direkt vor den Haus und unserem Zimmer. Dafür kann das Hotel zwar nichts, wir wurden bei Buchung aber auch nicht darauf hingewiesen. Obwohl wir 7 Nächte dort verbracht haben, wurde uns kein anderes Zimmer nach hinten raus angeboten, obwohl viele Personen nur ein oder zwei Nächte dort verbracht haben. Diese tägliche Lärmquelle bis 23:00 Uhr bzw. teilweise bis 24:30 war schon extrem. Hier habe ich mehr Unterstützung vom Personal erwartet.

Revue of Hotel Le Bois De Bruges, Bruges-Belgium, of our stay on 29/12/2024 to 02/01/2025 The hotel advertised as four-star and charged more than € 300 per night. Based on our experience, see below, we would rate it as low as a two-star hotel. 1.The staff at the reception had no elemental host manners and behaved unprofessionally when we had to deal with them. Moreover, we were not the only ones; we witnessed guests angry and agitated when trying to address short comings of accommodation as well as facilities. 2.Our accommodation was less than a 25 square meters and had no coat hangers. When taking showers we had to place the soap bar on the floor; amazing!!, there was nothing where to place the soap. There was no shampoo and the shower room which was not properly clean. One time a peace of soap was left stuck in the floor drain, this resulted in water overflow that we had to mop-up ourselves. 3.The restaurant service was very poor; on our first diner the wine ice bucket was placed on the adjacent table and had pour the wine ourselves, on other occasion, when we ordered two Cavas, the bar lady look as we were a bother, further we had to take the drinks ourselves after ruddily being told “you can sit in the entrance lounge”. 4.The venue for the much heralded New Year’s Dinner, costing almost € 350 for two, looked like a cheap restaurant. Furthermore, there was neither decoration nor festive wishes. The dish service was very untimely and unprofessionally handled. Just before 12 o’clock we had to remind the waiter that they forgot to serve us traditional Champaign. When the dinner was over; no-one asked whether we had enjoyed dinner or came out to wish anyone Happy New Year. Jorge V. Alarcon and Maria G. Ramirez

Our stay at Hotel Le Bois De Bruges began on a rather sour note. Upon arrival, the room assigned to us had a strong odour of sewerage, which made it quite unbearable. To make matters worse, we found that there were still some contents left in the toilet, which was completely unacceptable and a clear oversight in housekeeping. Unfortunately, as we arrived late at night, we did not report these issues to the staff at that time. Throughout our stay, we also experienced frequent problems with the lift, which was off more often than on. Given that the hotel is rated as a 4-star establishment, it felt much closer to a 2-star experience. The quality and condition of the facilities certainly didn't reflect the price that was charged. Despite these initial and ongoing issues, the hotel did have its positives, but these problems significantly overshadowed our overall experience. We hope the management takes this feedback seriously and ensures better cleanliness and maintenance standards for future guests.