Hilltop Motel

We have known this motel since construction in the 1960s. The Wotif review reports guests raving about a delicious breakfast in the property's dining room. When I asked for the breakfast menu and for it be served in room, I was told "we don't do that anymore", and "There are plenty of places doing breakfast in the main street.” We have a nice restaurant!! We had a spa room, there was hair left in the spa. The pocket door into the bathroom was jammed open and could not be dislodged. Clearly this was not important to the owners, who did not apologize at any stage. My wife overheard the owner complaining loudly in a public area that I had the audacity to be displeased. She introduced herself to the owner – but no apology was presented for this rudeness. When we returned to the room the door had been pulled to the closed position, but it would not open fully without jamming. Not fixed, just forced closed, leaving a feeling that the owner had done so spitefully. We persevered with a half size door opening for the remained of our stay rather than deal with the owner. Parking is constricted, a high concrete step can damage correctly parked vehicles. New bedside lights and king size bed, but the GPO is behind the mattress and cannot be used. The outside furniture is old and decrepit. False, misleading and rude proprietors who do not understand hospitality. The owners are reliant on contractors, leisure travelers are clearly an imposition. We will not recommend this motel.

The cleaners that were there every day were so friendly and helpful, on the day we were leaving one of them came to our need very early in the morning to drive us down to the railway station to get on our train cause we couldn’t get there otherwise. Thankyou Michelle it meant a lot.

Arrived at motel went to book in and the manager had parked in our bay, we were told he would move his vehicle but this did not happen until after we unpacked our car. Found the entrance to be very dangerous (being on the hilltop), Room was very small, had no air vent in toilet/shower.

Our room was so clean and had everything we needed. The shower was awesome. I loved the aircon set up as it was not blowing on us. And the sink basin was such a practical solution. It was a shame we never had Foxtel but not a deal breaker. We only had one meal in the restaurant, but it was delicious and a big serve. There was a laundry and clothesline if needed. The weather was hot, and we used the pool daily. It was always refreshing, needs a little love but did not deter us. The staff were friendly and happy to help. I would recommend this motel to family and friends

the staff extremely helpful unfortunately the BBQ was not working due to vandalism by guests would definitely stay again thanks to Andrea who went out of her way to assist

Stayed in a room facing part of the town and had the most amazing view at night! The towns lights in the distance and the moon all from where I laid my head! The restaurant on site has the best chef! Most amazing steak I have ever had in my life! I have had a steak wherever I have stayed and this one is number 1! (Eye fillet)

The staff from cleaners to manager were always very helpful and cheerful , nothing was to much trouble. The room was excellent new fittings from bed to shower I would stay there again with out any hesitation . The food was of the highest standard and served very quickly by excellent waitress always with a smile

The room was clean but stayed 2 nights and no service whatsoever to the room Ate at the restaurant both nights First night waited 35 minutes just for a main Food wasn’t bad though Second night waited an hour for just main Only 3 couples in the restaurant before us so not busy Told only 1 chef Then had 2 tables that came in after us get entree before us To add insult I ordered the Barramundi and was served Nile perch Restaurant rates no star

Clean renovated room on a hilltop but a bit far from the centre of town to easily walk.