Tru by Hilton West Bristol TN

We really enjoyed our stay at Tru in Bristol! The staff were super friendly, the hotel was spotless, and breakfast was a great way to start the day. Everything felt modern, bright, and welcoming. The only downside was a clanking sound in the walls at night, not constant, but enough to be annoying if you’re a light sleeper. Other than that, it was a great stay, and we’d happily come back again.

This motel was a delightful surprise! The gal who checked me in was a sweetheart! The room was beautiful - I'm old fashioned and I don't need cool, new modern furniture, but this place is pretty new, so it's very tastefully done. Breakfast was very decent for the price. They provide yoghurt and I'm big on starting the day with protein - not always available in inexpensive motels. Breakfast room was immaculate, too. Clean is a big priority with me. I will return here if ever I'm near Bristol again.

Stopped at this almost brand new Tru on the TN/VA state line overnight for a rest stop. Very nice property right off I-81, very clean, comfortable room, good breakfast. Caleb, at the front desk, gets an attaboy for juggling a hotel full of guests when their IT system went out right at crunch time. He walked people to their rooms and used a master key to get them in. Multiple food options are right down the road at The Pinnacle "new town center" shopping center complex. It is so new, our navigation software had a location on the other side of town for some reason. Don't get fooled. Small pet friendly with no fee.....ask don't assume. IYKYK.

Our first time at a Tru by Hilton. We loved the new concept. The room was very clean and the beds comfortable. Best of all, we loved the walk-in shower---no more struggling to step into a tub to get a shower. We will definitely be looking to book Tru hotels on our way to Florida in the fall.