Holiday Inn Express & Suites Brighton South - US 23

The daytime hotel staff and property were great but the night staff allowed a travelling boys hockey team to run up and down the hallways making noise and hitting things and setting off alarms specifically a smoke alarm around 1130 pmuntil well after midnight for several hours and did nothing about it for a long time. Worst stay I've ever had at a holiday inn.

Book this hotel The hotel was clean and well taken care of. The beds were nice. Complimentary breakfast had multiple options and was hot and ready. The pool and workout area were fully stocked with towels and water to drink.

The room smelled moldy/mildewy but other than that hotel was okay

Easy on and off freeway. Clean and quiet. Very close to restaurants and shopping.

I rented rooms for 3 nights here for my out of town son and his family when they came into town while his father was very ill and undergoing cancer treatment at the U of M. Apparently there was a hockey tournament over the weekend and the rooms were mostly booked with families staying for that. While the hotel was beautiful the children, about 10 yrs old, ran the hotel for the entire time. They were loud, did a version of ding, dong, ditch by knocking on doors late and running. They were in the pool unsupervised, running up and down the stairwells and floors leavng trash in their trails. Meanwhile their parents sat in the lobby drinking. Granted this was outside of the 11 pm. quiet hours, but some people are trying to rest, if not sleep, before 11 pm esp when traveling. My daughter in law did complain to the front desk about the knocking and running and it did seem to quiet down that night after. But this was mainly the norm for 3 nights. Apparently the kids even managed to break the elevator. My family was on the 4th floor and had to carry all their suitcases when they were checking out. I will say to staff credit they gave my son a $10 a night credit and some rewards to our IHG account, but restful sleep would have been much more appreciated after days of travel and long days at the hospital.

Clean, very friendly staff, breakfast was fresh and good, common areas very clean, including the pool, breakfast, hallways, entry, and tables. The expressway, was like a rumble at night which was like white noise and actually promoted sleep. (Never thought I’d say that, but it is true) Beds and room were clean and comfortable. Decor was modern and kept up. Overall it was a very pleasant stay.