Tài Khoản Khách
ngày 1 tháng 4 năm 2024
Unfortunately we won't be coming back. White towels were rough, old and stained with what looked like motor oil, couldn't use them. Mug stained and teaspoon dirty with coffee on. The breakfast was ok, no cereal just English cooked breakfast. Server was nice and friendly. Rooms need severely updating and decorating, wardrobe dusty on top, kettle has seen better days, dirty drawers with what looks like tobacco. Pillows and duvets had to be used but they were heavily stained, smelt of wee on the last night. No chair to sit on. Owner needs to smile, maybe receive some training in customer service to enable the guest house to have some atmosphere. This could be a very nice place, if time was spent on updating, maintenance and cleaning. Floorboards raised and wobbly and a nail sticking out in the bathroom lino. I realise the economic climate is currently shot, but to receive the money you charge, it needs to reflect. The house was warm! I dont like writing bad reviews, so I aim this to be constructive, for the future.
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