Sowell Hotels le Parc & Spa

Just returned from a week all inclusive here, and the hotel is good for the most part. It 100% isn't a 4* spa hotel, but it's clean, the staff are friendly and it's fairly close to the gondola (about a 5ish minute walk in ski boots). The hotel only has 1 very slow lift, so at busy times you might have quite a long wait. Our room was on the first floor, and was sadly above a local snack bar, so we had the smell of cooking in our room most days, even with the window closed, as it didn't seal properly, so there was always a lingering smell. Having the window open was a complete no-go as the smell was really strong. We did mention this to reception, but were told they were full and couldn't move us. We were given a 'superior triple room', which was a good size for 2 adults, but the armchair in our room would have been the 3rd bed, and it would have made the room feel very small if you were 3 adults sharing and needed to use the sofabed. The toilet and bathroom are seperate and the toilet room is very snug. If you're tall, you'll probably have to leave the door open. Great shower with plentiful hot water and good pressure, and the provided hair and body wash smelt really nice. The room had a lack of lighting, and the provided Krups coffee machine was a great touch, but we had to use the torch on our phone to see what we were doing, as there isn't a light near it 😂 The bed is by far and away THE most uncomfortable thing I've had the misfortune of spending a week on, it had the feeling of a mattress topper on a plank of wood and don't even get me started on the "pillows". Small square pillows of what was seemingly loose cotton wool in an oversized pillow case. ZERO support whatsoever. The Crystal info before booking said the spa would be €10 per use, but it's actually free to use if you're all inclusive, which was a nice surprise. The sauna needs to be booked in advance at reception in 20 min slots, and I'd advise booking on your way out in the morning as it fills up pretty quickly. You can also request a towel robe to use in the spa at reception, we learnt this from another guest, as we were weren't told on check in. The spa itself is very small, with 1 sauna and a small pool (which is cold, even though it says its 26°). All drinks except premium alcohol are included at the bar, including spirits and mixers, which the Crystal info didn't mention, so again, pleasant surprise. The bar is located in the main reception of the hotel, which is a bit odd, and there's minimal seating nearby, although there are 2 rooms nearby with additional seating and drinks machines for soft drinks and tea/coffee. This room is also where you'll find the afternoon snacks. The food was nice, but it's an odd medley each night, with what's on offer not always going together to make a meal as such, but the staff are great at keeping it topped up, and you can help yourself to as much as you want, which is fab after a day on the slopes. Lots of puddings and cold cu

The hotel for us is far from 4 star spa hotels, this is compared to others that we have stayed in. Food selection at breakfast/brunch is ok. it needs to be kept warm, though, as most of it is cold. Eggs are particularly poor. Cold selection is good and also plenty of bread and croissants. Dinner selection is average and again cold. Rooms are small, and the bathroom is separate from the toilet, which is tiny. Foyer is very small as it doubles as the bar area. Location is best as it's not far from the gondola and ski hire shops.

Hotel is ok. People are nice which is important. Think pretty hot on the room and no airco (at least my room).

Nice hotel, small but clean room with all what you need. Nespresso coffee maker was nice in the room. Comfortable bed and hot shower. 5 star breakfast. Sauna and swimming pool what we didn't use. Very nice and friendly staff. Good restaurant and small lobbybar.

Stayed with a group of friends whilst skiing for the week. Dont believe all the negativity on here. Yes the rooms are small, the pillows not great and the bar area small. However overall its a great place to stay. Its 5 minutes from the ski lifts, surrounded by lovely coffee shops and bars and is overall very good value for money. The staff are excellent, the food is overall good and the fact the hotel offers unlimited tea/coffee/juice/cakes and a packed lunch for slopes is a real bonus. We'll definitely be back when in serre chevalier !

The best way to describe this hotel is that it is modern, clean, about the standard of a Travel Inn in the UK but just too small for the number of guests. Rooms small, bathroom is good but separate toilet is much too small. One good feature is that the bed was large and comfy. Bar area is virtually non existent (few chairs around the reception). Restaurant is too small and at busy times you may have to wait for a table, but the food is Ok, esp the starters/salad and deserts (but allow 5/10 minutes on a morning to queue for coffee/tea as the machines are dreadfully slow). One very good feature is that if you are not going to be in for lunch then you can make a 'pack-out' to take with you - they even provide containers to put it in. Wine for dinner is on tap and is OK. The so called spa area is too small, the pool is about 12ft X 20ft and the small sauna has to be booked well in advance (and that is the extent of the spa!). If you like coffee/tea in your room then take your own and your own kettle as the 'thing' in the room is virtually useless. There is a fridge in the room which is good, esp for keeping milk as milk is not a feature in their tea/coffee making facilities. Hotel is a 5 min walk to gondola and it is well worth leaving your ski kit at a shop by gondola for 2 euros a day. The ski storage in the hotel is Ok - a separate room on each floor for this. The first impressions of the town is that there is not much to see but if you explore up the hill you will find an amazing historic old town. A regular bus (about every 15 mins) runs along the valley linking all of the ski areas (2 euros per trip or 3 euro for a day pass). It can be caught across the road from the gondola.