The Lion Hotel

We stayed for 4 nights in a King Superior room. Some things were good and some not so good. Access would be a problem if you struggled with mobility. It's an old building with narrow, steep staircases and feel quite unsafe. In fact, one of the steps feels as if it is about to give way. This is the middle of three treads as you go up to the first floor bedrooms.I'm glad that I'm not very heavy and pretty agile. Our bedroom on the first floor was over the toilets of the restaurant. The extractor fan below sounded like the throb of a engine on a cross channel ferry and vibrated the floor. What's more it keeps coming on and going off as people went to the loo. If you go to bed at about 10.30, as we do, this is a real problem. You may think that Brewood is probably a quiet village. However, there was a loud bar across the road with DJ at the weekend. We could hear the music in our room and people were raucous when leaving. The old single glazed windows gave no protection from the noise. We had breakfast on each of the four mornings. If you want a cooked breakfast there is a choice of 4/5 cooked alternatives. However, if you would prefer fruit, yoghurt, croissants, or anything else it is not available. Also, we had to wait an hour for breakfast to be served on Tuesday morning. The delay was due to a group of 6 non residents who came in for breakfast. When you book rooms you are advised to book tables for the restaurant. We didn't but it is essential to do this at weekends. The room was clean and the bed comfortable. The staff that we met were not very helpful or engaging. They need training on how to be customer focused in recognition that they are in the hospitality business. We hope that our comments are helpful but we will not find out if changes are made as, on our next visit to the area, we will stay at another hotel.

Pros: Great location, lovely building and a nice room. The staff were also welcoming. My one criticism was the room did not get cleaned and tea/coffee replenished during our stay. Cons: The breakfast was the poorest quality I have had in a long time. I travel a lot with work and stay in a lot of hotels, including Travelodge & Holiday Inn. The breakfast here is nowhere near the quality of either of those chain hotels. The coffee is served yourself by using sachets and a hot water urn (no fresh coffee machine nor cafetière option). Barista coffee can be ordered at an additional £3-4 per cup. I ordered scrambled eggs on toast. The eggs were tasteless, watery and appeared to have come out of a catering supplies carton of ready mixed egg. The bread was also the cheapest of supermarket white loaves. Overall, the breakfast was so poor I did not bother going for the remainder of my stay. Given the price paid for the room, it really felt like they were going for style over substance - serving poor quality food on expensive tableware. Not good.

On the whole the hotel was very clean and cosy, and the lady on the night staff was very welcoming and pleasant ! The breakfast was very well prepared and tasty! for the price paid we did not expect to have instant coffee/satchets and to make our own, and not to have a further charge for a barista style coffee! We paid an extra £15 for a late checkout so we could relax before leaving only to be disturbed by a young man servicing the door locks of which we had no pre warning of ! Also the wifi was vitually none existent on the secong floor , these issues would of been raised but no one on the reception upon leaving

Attended a family christening meal here after the church service. This was not the first time we had eaten here as my wedding reception was held here 12 years ago. I have to say that we were yet again bowled over by the 'above and beyond' attitude shown by the young people who front this business. After one of the babies in our party became fractious and unconsolable through tiredness his mother (my daughter) had to leave the meal just as mains were served. No problem for the staff, took the meal to keep it warm. After a while it was clear that my daughter was unable to rejoin the meal and I kindly requested if it was possible to 'take out' the meal. So the big shout out goes to Zak and Megan who not only made this happen but cared enough to ensure it was plated nicely with extra veg and gravy, wrapped securely and all with such amazing friendliness. Both my daughter and I send our huge thanks to you for taking the drama and upset out of a challenging event. Even before this we thought fondly of this venue but it has outstripped the service of anywhere else locally.

Stayed here for one night and overall a good experience. Room was small but perfectly adequate, decor rather tired but clean. Mattress too soft for us but that’s personal taste. Had evening meal in restaurant. Food and service excellent and downstairs has obviously been revamped very tastefully. Breakfast ok but no fresh coffee , instant make your own, same with tea, teabags and coffee sachets on cereal station. Just a few tweaks like this and side plates on the table would enhance the breakfast time. Food at breakfast was fine and a good choice of hot food. Brewood is a lovely little village, not much changed from when we used to live in the area 50 years ago. Good to walk round and down to the canal to walk off the evening meal!

Wonderful welcome at the Lion Hotel from the lovely Juliette and fabulous service from Chris who was an absolute delight! Both ensured a superb experience for us at this utterly charming hotel….thank you so much again! Food lovely too and presented beautifully. Highly recommend.