White Angel Hotel

The front desk service is inconsistent in regard to who is giving the information you need. We’ve had issues with heating and heard 2-3 different stories of why there was insufficient heat. However, the food is pretty good. The shuttle service can be better in letting you know if they decide to pick you up from the cableway or not. We learned, after waiting for over 40 minutes to be picked up from the cableway, that if there are too many passengers from the first pick up location (church) they will not come to the cableway stop. Otherwise it is a decent place to stay while you are enjoying your winter vacation!

Overpriced, overrated, under delivered. Hotel was clean and modern with nice showers and convenient ski rental- that’s all of the positives. Restaurant was awful, amateur service, poorly cooked food, repetitive and inconsistent with literally everything chargeable (advertised as a gourmet restaurant with specific egg menu- not included 7eur for a fried egg). Pool charged at 20 eur per person, residents not entitled to use (spa I would have thought was chargeable but not to pool) so forget a 30 min dip after skiing. Hotel temperature is insane- boiling. Room temps don’t run off the thermostat on the wall- that would be too obvious, controlled by downstairs and the computer was broke. Outside balcony lights controlled by downstairs and shine through paper thin curtains at night. Shower is lovely but in the middle of the room in front of the door to the hall so offer zero privacy, surprise surprise 6 eur a night for water- family of four costs start to rack up pretty quickly. Bar was nice but the fire advertised was imaginary- a bit like the service, 30 min wait for a drink- quicker than a coffee in the morning though which often never showed at all despite 2-3 requests. Shuttle fits 8 people despite 72 people staying here- constant battle to get into town. Not surprising given the standards on offer here. We all hated the food and ate out, annoying as we only stayed here as it was a ‘gourmet’ restaurant. Avoid.

Lots of good points. Food at breakfast and dinner was excellent and the staff were great.Nice bar for pre-dinner drinks. Our room was well equipped and comfortable with extra pillows. It was a good four star. The ski in -ski out is great amd unlike some other reviewers we were happy with the rental and ski shop. Negatives were having to pay €23 each to use the pool and loungers in addition to the €600 a night half board for the room. It should be included.

I've stayed at the White Angel five times now and not been disappointed. It's a quality hotel up the hill from Cervinia with ski in and out (onto a red run though!). Reception and restaurant staff have always been friendly and professional. The rooms are modern and comfortable. The shuttle bus means it's no hassle to get into the town even if you don't want to face the 20 min walk down, 30 min walk up. The spa is superb with an open pool section with amazing view. Definitely recommended.

Another enjoyable stay at the White Angel Hotel during our skiing holiday. The hotel is located on one of Cervinia's ski slopes so you can ski out and ski in to the hotel. The staff in the hotel was friendly, professional and helpful. We are particularly grateful to Lucio who managed to arrange a room swap for us on arrival. Our room was clean and had an amazing view onto the mountains; the food in the restaurant was exceptionally delicious this year, especially the dinner which included a variety of tasty antipasti in addition to the main menu which changed every day. The red wine served with the dinner was very good and reasonably priced. My wife and I look forward to another stay in this hotel in the coming years.

There were some elements that were alright, others terrible. DO NOT RENT SKIS OR BOOTS FROM THE SHOP IN THE HOTEL. All the ski hire and spa are separate businesses which means extra costs everywhere (€25 for pool usage) Terrible: Ski shop in hotel: This was the worst part of our holiday. All equipment (even paying for “advanced”) was dated, broken. We had a group of 9, which between us had to change skis and boots about 20 times. One person had skis for one day that broke within about 20 mins of skiing. When we returned them (third pair this person had taken as others were awful and not what was paid for), we were told we would either have to pay an extra €150 or have the police called. The lady who ran the boot shop was miserable at all times and not available ever. Awful to experience and with the above incident our party in question felt intimidated, and scared. A terrible experience which when we spoke to hotel reception, they took no liability for the experience as was a “rented space”. Spa and pool: Spa was also a rip off which again is not mentioned on the website but costs €25 for 2 hours (inc mandatory swim cap hire). Don’t bother booking any massage treatment as was very unrelaxing as expensive but could hear everything happening in the pool and just left me feeling bored although the massage itself was ok. Hotel temperature: Rooms and all round the hotel kept on average at 30 degrees temperature - we had to sleep with windows and doors wide open and keep all open during dinner times. Just very uncomfortable. Ski boot room: This was ok, boot warmers in lockers a nice touch however very very cramped with very few seating areas to use or none at all during peak hours. Alright: Ski in ski out: Was ok, Red run down so not suitable for beginners and very mogully after 2pm so tricky to navigate. Wifi: Was excellent Rooms: Cleanliness was good and shower nice although shared balcony with needing to keep balcony doors open felt unsafe. Some of the staff: Frida behind the bar was great and always a pleasure.