Khách Sạn Có Phục Vụ Bữa Sáng Tại Birmingham

We arrived very early and were greeted by a lovely receptionist, she was able to give us immediate access to our room. A lovely modern room, with two double beds and all amenities. Although, we went out for dinner, we did have breakfast. The food was good with lots of options and we had lovely service from a Hungarian waitress, sadly I didn’t get her name. We had a late checkout, just in time to get our train home. The hotel is convenient for all downtown shopping and other amenities, a very short walk from The Mailbox, lots of restaurants and shops, also the Bullring and Grand Central station. I’d highly recommend this hotel.

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.

Khách sạn có vị trí thuận tiện, chỉ cách trung tâm khoảng mười phút đi bộ, rất thuận tiện cho việc di chuyển. Tuy nhiên, vấn đề vệ sinh cần được cải thiện - ghế sofa trong phòng khá bẩn, khiến kỳ nghỉ không được thoải mái. Tuy nhiên, xét về giá cả, giá trị đồng tiền bỏ ra vẫn ở mức chấp nhận được. Nếu bạn không quá kỳ vọng vào sự sạch sẽ và tiện nghi, đây có thể là một lựa chọn hợp lý.

Room was spacious. Views were amazing. Staff were very helpful as I had a massive bouquet of flowers. 1 lady at Reception helped loads unfortunately we didn't get her name. Thank you.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

The staff was great, The room size is ok but the bathroom is not good because when you showered the water will splash out and almost flow out from the bathroom. Air conditioning is not working during my staying and it’s summer!🥵