Khách Sạn Có Phục Vụ Bữa Sáng Tại Aberdeen

We recently went on a family trip and stayed for two nights, making two separate bookings. On the last night, the receptionist informed us that our room was not included for children. However, the website clearly stated that children under 12 stay for free. I didn't want to argue in front of the kids, but despite the receptionist's smile, we didn’t feel welcomed at all. Unfortunately, we won't be returning.

The Chester is close to town and a quality hotel that we suspect would be rated higher if it had the gym and pool and spa that many five star hotels have. But, they are not needed. The room was a good size, with all necessary facilities. The common areas of the restaurant are of high standard and the food was excellent. Our room had a couple of minor issues. The shower door leaked a littlw, but caused no problem. The deadlock on the door dod not engage, but we were not concerned as there was a locked door between our door and the public areas. We will happily use again, particularly as the prices were reasonable and the standards and quality were very good in our experience.

Unfortunately our room smelt of damp/wet dog so went to reception to inform them and asked for an air freshener, the gentleman at reception went and spoke with someone else and then took me to see 2 other rooms, these rooms both had the same smell so we stuck with the room we were currently in as we had our 4 year old with us. The gentleman from reception came back with some air freshener spray which I was allowed to use and then he took it away again. We have stayed here a few times before and never noticed the smell. The carpet was filthy/old as well which was probably where the smell was coming from. The breakfast was okay, 1 pancake machine which took ages to make pancakes which our 4 year old wanted but because it was popular there was always a queue, could be doing with another couple of them? I don't think we will stay here again, which is unfortunate as it's where we usually stay as it's easy to get to and not right in the middle of the city and has ample parking.

Stay here regularly as offshore worker great location for heliport , just no courtesy bus at weekend bed linen spotless comfy bed shower good good stay  Friendly  receptionist  Thanks

Went for breakfast, the fire alarm was going off in the restaurant, staff did not know how to switch the alarm off, everyone stayed in the room, staff continued to work. After 10/15 minutes I went to Premier Inn reception to complain as the noise was deafening. The manager had to go the the restaurant to ask the breakfast guests to leave and organise how to switch the alarm off. She apologies and refunded our breakfast cost, good for her. But where is the staff weekly training. There could have been a real fire and they were clueless.

Great place to stay and cheap a bit noise but everything else is good