robert
ngày 4 tháng 5 năm 2024
The reality of this property being a premier 5 star Marriott is really lacking the personnel to give you a 5 star service.
Room service was chaotic. You would think that the location being so busy with events at the arena or the convention center would inspire marriott to hire more staff to adequately run the room service. Instead, excuses are given that theyre packed and exremely busy.
The concierge desk was outstanding, front desk very efficient and courteous. The entire staff top to bottom went out of their way to please you.
The location is excellent. However, stay away if they have games or other major events. No Uber will come for you here.
Water taxi is great and the trolley as well.
Our room was good, waterview but the tub and shower not so good. Water pressure was an issue. Oh well...
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