Durham City Cottages

Clean and tidy had a problem with heating not working on Wednesday evening I messaged John and a gas engineer was out on Thursday to sort out the heating, would stay here again next time we’re in Durham. Food was lovely at the Bay Horse too

Great little stop close to Durham and reasonable price vs the city centre

A new property, excellently equipt. Very comfortable.

This is adequate for a night or two. We visited during December and arrived to fine the heating fully turned off. Not the best start really and the place struggled to warm up after that.

It’s a beautiful cottage located in a quiet neighbourhood. Fully stoked with all the necessary things for a couple or single person. Suitable for business/work trip accommodation as there is good Wi-Fi and affordable unlike hotels in Durham which are twice expensive or even more. John communicated very well with me prior to my arrival and made sure the heating was on as I arrived around midnight. Clean house, lovely white linen and good pillows. The mattress was perfect for my sleep too. Kitchen was stoked with milk (although I don’t drink milk) it was a nice gesture and a posh coffee machine 👌😊. There is a pub right next door as well with great food. I would recommend this place to anyone on a business/ work trip or a quick stop by in Durham.

There are many plus sides to this accommodation:- - Quiet, country location. - Very good facilities, with nice touches like as good quality glasses, dishwasher, microwave, cooker. - Clean - Well heated. - Good safe parking - Milk and packet of biscuits on check in. - Simple and easy check in. - Discounts for local restaurant. There are a few downsides:- - No public transport back from Durham after about 8pm - Well outside of Durham. - Sound proofing could be better, however the type of people staying make this unlikely to be much of an issue. - The TV is too high on the wall and really needs to be either moved down to lower on the wall, or moved to the bedroom. I found my neck got very sore trying to look at it. - Getting into the bathroom is a bit tight. I have marked down the score for communication because there was a power cut on my last night and the owner's communication re. this was poor. He didn't answer my phone calls and texts, only starting doing so when I asked for a refund and mentioned I would mention the lack of communication re. this in my review. I appreciate the power cut was out of his control, however his communication did not make me feel like a valued and cared for customer. There are a f