Tài Khoản Khách
1 tháng bảy, 2024
My wheelchair-bound husband and I booked a disabled-friendly room for a few days to celebrate his birthday. We clarified our mobility situation multiple times via emails and phone conversations. Upon arrival, we discovered that the room only catered to certain types of mobility issues. Please bear in mind: if you are unable to walk - i.e. if you need to wheel yourself to the shower and use a commode - you will be better off staying at home rather than booking this place. We were obviously shocked when we arrived, so we challenged the receptionist about the room being advertised as disabled-friendly. In response, the receptionist pointed to the golf fields nearby and explained that their 'disabled' clientele consisted mainly of elderly gentlemen playing golf and having difficulties walking. There was absolutely no way another place or hotel could be found for us at the time, especially that we travelled with four dogs (hence we'd booked this place months in advance based on the offer we received). Be assured that nothing, not least a 'have a drink on us', can make up for the effort and energy spent preparing for such a trip and having to go back home straight away. This is especially true if you deal with severe disabilities. Stick to places you have already tried and don't experiment - that's our advice.
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