Holiday Inn Express Braintree

Stayed here before. Easy check in and room clean and tidy. Only issue was the beds. Base too small and one foot missing. This made them uncomfortable to sleep on. Breakfast good and staff very helpful.

Title: Disappointing Stay - Would Not Recommend My recent stay at this hotel was very disappointing. The room was not clean, with visible cobwebs and even spiders, which left a very unpleasant feeling. To make matters worse, my children developed rashes during our stay, possibly due to insect bites. The breakfast experience was equally underwhelming. The selection was limited, and when I asked for a clean spoon, the gentleman at breakfast was quite arrogant. He pointed me to two dispensers, one labelled "clean" and the other "dirty." However, the "clean" dispenser also had dirty spoons mixed in. When I pointed this out, he showed no interest in addressing the issue. Given these issues, especially the impact on my children’s health, I would strongly advise against staying at this hotel. It was an unpleasant experience overall.

All the people who work there are so nice and friendly and make you feels so welcome. That way I always want to come back . Well done for a very good service.

Really clean friendly helpful staff nothing was too much trouble and breakfast included will definitely recommend

Standard hotel, with the basic comfort for a short stay. The receptionist in the morning was very nice and offered a late check out.

Quiet and clean place Hope to come and stay for more time