House of Fisher - Beneficial House

Absolutely shocking…stayed here and on arrival we entered the room to a terrible smell….cat poo in the sink and cat hair all over the carpet….while looking around the room a cat run from under the sofa…was told we would have a full refund for this room for room only to be given £50….do not stay in room 17!!!!!

Great location for both Legoland & Lapland Uk Very spacious & perfect for what we needed. I was a little disappointed that the lift wasn’t in use as it makes life difficult with a baby. We received 2 emails with access codes on, I thought they were the same & that we hadn’t received the code for the carpark so contacted an out of hours number & the service was fantastic, sorted it within a couple of minutes. Very clean. Some areas could do with just a little tlc, like the sink & toilet roll holders but everything else was in great condition.