Hótel Vesturland

裝修不錯的一家酒店，吃飯購物都很方便，早餐很豐盛，距離雷克雅未克大約70公里，也可以作為去草帽山的一箇中轉

We stayed in the most expensive suite and it was quite shabby. Curtains falling off rails, sofa stained, no internet and hadn't been in a long time, we had two large TVs that didn't work, the phone in the room did not work and it was not possible to call the reception. There is nothing warm or cozy about this suite and I was glad to go home

Had a great time in Iceland last week except for this place. It was Motel 6 quality at Ritz Carlton prices. There was no tissue paper, just an empty box on the bathroom counter. The toilet paper was down to its last 8 squares, draped over the holder without even a cardboard tube. The exhaust fan in the bathroom was non functional leading to extreme condensation throughout the room. The light on the bedside night stand didn't work. The WI-FI didn't work severely compromising our ability to research and plan sightseeing. Because the WI-FI was out, the TV didn't work. We stayed in a "family room" when we checked in and it came with four bath towels. The next day, housekeeping only saw fit to give us two towels which I didn't discover until stepping out of the shower at 6 AM and had to use a hand towel to try and dry off. The elevator didn't work forcing my disabled wife to use the stairs. For all this high end stuff? $550 a night. You read that right, $550 a night. Here's the best part. The day after we got home, they sent me an e-mail asking me how my stay was at their property. I told them everything I just told you. It's been 5 days and no response. Not even an acknowledgment that they got my letter. Ghosted. Run, don't walk, run from this place.