Mediteran Hotel & Resort

The hotel does not meet the advertised 4-star standard at all – in reality, it wouldn't deserve more than 2 stars. I'm not a demanding guest, but the price through the travel agency was completely unreasonable given the quality of services. Room: Musty air, mold, peeling plaster, dirt, pills and trash under the bed left by previous guests. Unhygienic and dangerous for children. All inclusive services? In reality, it was only full board (3 meals a day). No snacks between meals Only instant Nescafé from a machine; proper coffee and ice cream for an extra charge Staff seemed annoyed and unhelpful Flies on the food Pool water was unpleasantly cold until the afternoon. Elevators were unsafe – no sensors, our child got pinched by the doors several times. Aquapark was partially out of service, surfaces were sharp and dangerous. The hotel is located next to a busy road – noise, smog, exhaust fumes. The beach is 400 meters from the hotel entrance, made of sharp gravel – very uncomfortable to walk on. Hotel sunbeds were occupied by non-guests who paid for them, so we had to pay for our own on a different part of the beach. Experience with Mediteran Express (same company as the hotel): We bought a ticket from a local vendor for a bus that was supposed to arrive in 3 minutes – it came 30 minutes later, completely full, and we couldn't get on. Another bus came late again and was also overcrowded. We didn’t get a refund for the ticket. The driver was aggressive and acted dangerously. On another occasion, I paid for the ticket only when getting on the bus – the driver almost closed the door on my hand, and the ticket seller didn’t give me any change. Think carefully before booking this place – it's definitely not worth it under these conditions.

nice location, room service okay, excellent service on the beach, very good food, but I have a major complaint about the service in the restaurant...it was not possible to order a drink and pay for it (I didn't like the ones offered in the price). It was always a problem... :( I preferred to just drink water with my meals and go out for a drink outside the hotel.

Very comfy bed, I slept so well. Great buffet meals with lots of choice. I had a facial from Ana and it was the best that I have ever had. The housekeeping staff were very friendly. The restaurant staff were efficient, but could smile a bit more!! Aspects of the hotel are a little outdated, but hey, this is Montenegro and things need to catch up a bit.

Where to begin. How about with the absolutely rude receptionist, Jelena Slovaki (spelling is wrong, but it's close enough to identify her). She was yelling at people during check-in because we didn't want to leave our passports at the front desk overnight for them to be scanned. We insisted that she scan them and immediately return them at check-in. Then, after discovering a dirty room, with something (mushrooms?) growing in the bathroom, I had to go back to see Jelena. She said maybe they are magic mushrooms and I should try them. So unprofessional. She said she would send a housekeeper up to my room. Never showed up. 4 people in my group had dirty rooms. It's a reasonable expectation for a 4-star hotel to be clean, and well kept. Not only was the room dirty, but the furnishings were as well. Even the cloth chair covers in the dining room were dirty. There were discarded napkins under our dining table, and we were the first to use that table when the dining room opened for dinner--must have been left over from breakfast. This place needs a lot of work and attention to be a 4-star hotel. Do not book this place. Oh, and the internet is extraordinarily slow.

First 4 star hotel but was severely disappointed - having frequented 2 and 3 star hotels over the years, this was barely a 2 star - yes, they offer add ons for additional payment but when we came, broken toilet seat that constantly moves when you sit on it (did report it but never fixed), no 24 hour room service (apparently not the right time of year), air conditioning didn't work despite temps reaching 28 degrees, room decor was outdated, substandard with ripped wallpaper, broken bathroom shelf, broken toilet seat, curtains that let light in and a lovely smell of smoke coming through the ventilation from other rooms - not sure what others expect for 4 star but this wasn't it. Positives were the bed was comfy so no complaints there but not sure I'd pay what we did just for a comfy bed! Very disappointing.

Extremely friendly service and very pleasant management. A great buffet with delicious food and a very relaxing atmosphere. Clean and tidy beach with up-to-date and fast service. Comfortable accommodation fully equipped and ready for a pleasant stay.