Design Club Collection

Location was ok ... centre but road works or buildings works at 7.30am was outrageous... no notification or email to say such things ... room basic enough although described as luxury... no change of sheets although there 5 days ... or even the bed made .. 2/3 staff at reception for what not sure... light flashing in bathroom all night... and air con on constantly...

All round perfect for what we required. 24 Hour business trip. Perfect, smart, clean. 5*

This is probably the worst experience we have ever had. PLEASE DO NOT TRUST the MISLEADING room pictures, we have been given a room with the smallest windows on the ground which can not be opened. The only window can be opened on the ceiling were half broken (please see picture)… the whole room looks like a dark cave when outside is a beautiful day. The air con can not be turned on, so the room is as stuffy as you can imagine… We later then find out: - DOOR COMBINATION IS NOT WORKING - SAFE IS OUT OF BATTERY - KITCHEN LIGHT CAN NOT TURN OFF - SOFA AND BED WITH CIGARETTE BURN if you travel with your family, please DO NOT consider this property: - PARTY NEIGHBOURS WITH LOUD MUSIC TILL 4am - OUTSIDE PARTY PEOPLE SCREAMING CAN BE HEARD IN THE ROOM Last but not the least, the staff who manage the property has no sense of customer service. Instead of trying to find a solution or offering alternative plan, the answer is “not our fault”…. If you are up for an very unpleasant trip, please choose this no-service, no maintenance, dark, noisy property…

The apartment is beautifully designed with excellent amenities. However it was let down by a very cheap and uncomfortable mattress (with no bed side tables, and side lamps that were not working). Also the lift next to our apartment was very noisy For the prices they charge, we should have stayed in a hotel.

Paid a premium for a nearly windowless place where everything was broken. Close to impossible to sleep. There were close to no window in our place which felt like a grotto. There is no reception so close to no service. We got 2 toilet paper rolls for 4 nights stay, asked for more, didn't get any within 24 hours, bought by ourselves. A light could not be turned off and we had to sleep with it in our face. The safe was broken, as well as the code door. To be honest, the one person in duty tried to help but had no power, also she fixed a few things, like the safe, and add a cardboard on the roof window so we could sleep on day 2. We asked to be moved to another room witha window, or get a refund, both were denied, with a terrible, quite insultant attitude, This was the most expensive, and most mediocre, B&B I even experienced, and I have been around. All of that for 400Euros a night. A shame.

Extremely clean and modern. Beautiful interior especially the bathroom. Maintenance and help accessible through telephone and quick to respond. Very helpful. Great location a few minutes away from the center. Highly recommended. Comfortable bed and sofa bed.