Tài Khoản Khách
ngày 5 tháng 3 năm 2023
This hotel is barely adequate. I stayed in room 110. The A/C doesn't work. No instructions on how to use the room safe. Skylight window and blind didn't open. The washbasin was blocked. When I reported blocked wash basin, the staff shrugged his shoulders and laughed (I'll checked wash basin is fixed, when I return later this evening, but unlikely an emergency plumber will be available on a Sunday). I asked to change rooms but was told the hotel was full but I saw very few other guests throughout my stay. I conversed in English, French and Italian with hotel staff, and only Italian was understood so I would hesitate to suggest that multiple languages (Italian, French, English, German) are understood as according to the hotel website. €15 additional tourist tax to be paid at check in addition to booking cost.
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