Afrique Boutique Hotel O.R. Tambo

Because this is a 5-star venue, I arrived with high expectations for our training session. 27 Delegates had no hot water for tea/coffee because there was no electricity. We started the conference late due to this power failure too. The general manager refused to apologise and blamed it on Eskom & cable theft. Management was extremely condescending and arrogant. On day-2, 11 x Delegates complained to me about the small "bite size" Spinach Rolls tasting like paint / rancid butter. I took a photo of three spinach rolls that had one bite out of them (see attached), and then put back on the plate because they were inedible. The owner of the property (Chris Goosen) and the GM (Chris) refused to accept this feedback from 11 of my Delegates and said the "facts are they were fine". The owner Chris Goosen (15h00, 16 Aug 2024) stuck his finger in my face and said "If you put anything on social media, I will come after you." This was said in front of five of my Delegates! One delegate seeing and overhearing this came over and said he was one of the delegates who could not eat the roll because it tasted like paint. Management did not even offer to refund my client for the inedible food. Very unfair & unreasonable treatment by senior management.

I’ve been coming to this hotel since 2007 It’s is a lovely hotel with superb food and the service is second to none!!! Staff are extremely attentive and friendly. Rooms are spacious, clean. Owners are always on site and nothing is too much! Highly recommended

We loved our stay at Afrique Boutique Hotel, from the time we arrived we were treated to great hospitality and food. The staff are thoughtful and attentive. The rooms are clean and very comfortable, the room each have their own patio little that lead out to a stunning garden. The restaurant produces exceptional dishes with a huge selection of wine, we ate in the whole weekend! We will be back to stay without hesitation!!

We stayed there two nights for little relax between Kruger and Zimbabwe trips. They did our laundry and we were laying on a sofa in garden playing cards.

We had the most amazing Romantic dinner. The food was amazing, the portions were good, the service was excellent. They really went out of their way to make the afternoon special. The venue is stunning and the staff are friendly. Thank you 10/10 would eat again.

We had our Year End functions for 2023 and 2024 at Afrique Boutique Hotel. Impressive, professional, friendly and the food and decor was amazing both times. I described what I had in mind for the table decor, and they did exactly what I imagined. Thank you.