Tài Khoản Khách
ngày 6 tháng 10 năm 2024
The property is conveniently located by the highway, specially for people travel-ling by car. The check in process was smooth. But room service is horrible. The staff is more attentive to guests coming in for parties, weddings or receptions. Rooms are airy but maintenance is not up to the mark. They don't provide complementary packaged drinking water in rooms. The guest has to pay even for one bottle. Moreover i had to wait for over 20 minutes for a bottle of water before coming down to the reception to get one. No one was there at the reception or house keeping desk to answer my repeated calls. The worst part is that when i went to the reception, there was no one at the desk. One staff walked in after me and after trying to get an attendant, handed me a bottle as he too couldn't find a bearer. Very bad experience must say.
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