Four Seasons Hotel Casa Medina Bogota

Four seasons has 2 properties in Bogota. The landmark building was built in 1946. The decor, Art, furnishings give a cosy feeling of a home set in the mountains and you want to curl up and stay for a little while. I booked a Grand Premier Room through my Amex Platinum Fine Hotels+Hotels benefits which include: room upgrade when available, 12pm check-in, daily breakfast for 2, WiFi, late check out, $150 spa services credit. The hotel recognized all but the room upgrade. The room I booked was beautiful. With a fireplace which the hotel will light for you upon request. Large tool with a beauty seating are, wood floors, huge closets, and of course the Four Seasons bed and bedding. The kind you don’t want to get of on the morning. The only downside was the TEENY TINY bathroom! 2 people sharing is impossible as only 1 person barely fits at a time. Great water pressure in the very dark shower, and great products, but, uncomfortable bathroom with a window to the building next door. The room had no view either. An upgrade of same room with an actual view would have been wonderful and maybe a bathroom larger than a box. With zero counter space, which all women need. Maybe a shelf or cart of some sort would be good so as not to have everything falling in the sink because there’s no room on the bathroom counter. Toiletry amenities were standard for Four Seasons and expected. Turn down service was average nothing special. When it’s is exceptional, the housekeeping staff tidies up the room and your toiletries have a linen placed underneath and cords get rolled up, sometimes a eye glasses cleaner under your glasses or a jewelry pouch under jewelry. Little touches that say this is Four Seasons service and you are special. None this happened so it was average. Room was dark anyway for lack of view so not a difficult task to close drapes and turn down the bed. Breakfast buffet was incredible! The speakeasy in the basement had the best cocktails and ambience and I preferred hanging there. The courtyard with afire going was a great place to work and have a glass of wine or coffee. I enjoyed the spa and the staff in the spa. Enjoyed the area and coziness of hotel and staff. Would have enjoyed an actual upgrade and a larger bathroom but I will stay here again.

We had an amazing experience at Casa Medina. So far our best experience at a hotel. The building is spotless and well maintained. The rooms are cleaned twice a day ! The costumer service is superb. All the personnel are friendly and always ready to go beyond expectations . The food was fresh and delicious with a great variety of choices . The hotel amenities like the spa and bar are excellent with professional and experienced staff . We are looking forward to returning soon to have another unforgettable vacation.

This was a great hotel to kick off our Colombian Girls Trip. It's a great part of town, and the staff was fabulous! The restaurant is in a cute courtyard, where breakfast is served every morning. The front desk was very knowledgeable, and gave us great insights on things to do and places to see. We really enjoyed our time in Bogota, with this hotel as our anchor. The rooms were spacious, beds are extremely comfortable, and amenities were first class - as one would imagine. I highly recommend this hotel in Bogota and will be staying here again when I bring my family back to visit!

Spent a week here and really enjoyed it. The employees are really thoughtful and a pleasure to be around, all of them - at the door, in the lobby and definitely in the restaurant Castanyoles. We had a blast. The hotel is well located with lots of shops and coffee shops within walking distance. The historical nature of the building makes it really charming.

It’s a great hotel, great service and staff. The rooms are also very good. And comfortable. Highly recommend this hotel. The location is nice with a lot of good restaurants around the hotel. Nice place to stay in Bogota. Someone recommended it to us and we thought it was a good recommendation.

Upon arrival we found the rooms dirty and dust was collecting on almost all of the furniture. The food was mediocre, and all three of us got sick immediately and never left the hotel due to DYSENTERY, which had to be contracted at the hotel because we never left. We were all three sick for a week after returning as well. We obviously let management know, and the dismissed the problem and said sorry that happened to you. The reason I stay at the Four Seasons is to avoid things like this. This was not a 5 star hotel by any means. From the filthy rooms and spa and to the managment. Absolutely disappointed. There are many luxury hotels in the world unfortunately the Four Season has declined to keep up with them. I will no longer be staying at any of there properties. Sad to see such a great hotel slipping into motel 6 mediocrity.