Các đánh giá Crystal Waterworld Resort & Spa - Ultimate All Inclusive

Great holiday with friends Top hotel Top service Top food Good staff

Çok güzel bir deneyim oldu Aqua park bölümü çok güzel ve de yeterli misafir ilişkilerinde Olga hanım mükemmel bir misafirperver kesinlikle. Otel olarak hersey dahil konseptinde kesinlikle tavsiye ederim temiz de bir ortam normalde otel tekrar etmem farklılık isterim ama tekrar bu otele gitmeyi düşünüyorum otelde hersey vardı

Отель семейный. В целом обычный доступный отель в Турции. Теннисный корт без забегов, играть неудобно Состояние корта оставляет желать лучшего

Everything amazing apart from the old tvs. The pools were amazing as-well as the atmosphere but the only sad thing was no smart tv which is still amazing considering all else.

Nice standard hotel looks impressive on arrival check in smooth friendly staff decent drinks The Buffet was very chaotic not a relaxing experience for us food barely warm found the food much better in the snack bar areas especially the one near the Water slides and the staff there were really helpful Speciality restaurants closed The grounds are fabulous well maintained pool areas good no shortage of sun loungers overall a good experience shops nearby for anyone looking to buy things

Current staying here at the moment. Very impressed with this hotel. The layout goes from one end along a long corridor strip from the Aqua Park to the beach. Swimming pool midway which is huge. Main restaurant food I find to be a good variety. I enjoyed all the meal times and was impressed with the variety. Housekeeping is excellent for cleaning standards. Not so keen on the spa guy who is pushy to get you to buy massages when you've had your free 15 minutes, got annoyed when didn't buy a massage. Entertainment team are fantastic and bar staff near main pool are attentive and provide snacks. Did notice bullying between waiting staff of different nationalities in restaurants.

This is our third visit to this remarkable hotel.. and will be back later this year.... the staff go above and beyond whenever there's a problem.. and in 3 visits once .. and was sorted within an hour.. the food I give 7/10.. drinks 10/10.. staff across all departments 10/10.. and as for the aqua parks... WOW.. outstanding... the entertainment is some if the best we've seen in Turkey.. the shops in the complex are very reasonably priced too.. and outside the hotel are nice clothing shops too... all in all 10 out of 10... A massive thankyou to everyone involved with the running of this outstanding hotel... see you in September.... oh and not forgetting the Irish Bar which we frequent EVERY NIGHT for a nightcap...

Hotel was very beautiful ,very professional staff,aqua parks & pools,also bars & animation team was very active very comfortable & beautiful beach special thanks to guests relation miss nasim she is so helpful & makes our vacation more incredible & engoying

Please avoid this place at all cost its not a 5star resort. I have had a terrible experience from day 1. The staff don't understand English communication has been a barrier. I have requested things and they have failed to do it. The place is not fully wheel chair accessible. The lifts take so long to come. The aqua park closes at 5pm

THIS HOTEL SHOULD BE CLOSED PERMANENTLY! Worst experience of my life! BE CAREFUL, FRIENDS, DON'T SET FOOT IN THIS HELL!! FOOD POISONING for me and for other people from the hotel who we met in the hospital emergency room!! Photo proof: today, 1 month later, I'm still having trouble recovering. I had to have samples taken at the lab because I still have a terrible stomach ache and diarrhea! I VOMITED FOR HOURS NON-STOP. I had to go to the hospital at 4 a.m. AT MY OWN EXPENSE, take a taxi AT MY OWN EXPENSE! Buy the medication (antibiotics) AT MY OWN EXPENSE! The hotel REFUSED TO REFUND ANYTHING because they didn't accept that their quality is very poor!! A 5-star hotel? Are you kidding me?! It's a real joke, don't go there, you'll regret it. Furthermore, their customer service asked us three times in a row to delete my friend's comment, which simply told the truth about the disgusting quality of this hotel, which isn't worth a penny! I'M TURKISH LIVING IN FRANCE AND I KNOW TURKEY, and especially ANTALYA, I've never had such a HORRIBLE EXPERIENCE! This is the first time in my life that I've come back from vacation so sick, psychologically traumatized by the hospital treatment and the hotel, which took no responsibility and didn't want to help us in any way, even though it was their fault and we didn't even have enough money: they don't care!!! What's more, I got sick because of their à la carte meal!!! (supposed to be the best)! A poisoned chalice they gave us to make up for it because someone entered our room without our permission!!! Their food is out of date, the same thing every day, no variety and no flavor, they serve you food that's not fresh, that's several days old. And we're paying a fortune!! No place to sit in the restaurant, we were wandering around for half an hour with our plates full in our hands! Sun loungers at the pool and beach are always full by 7 a.m.! It's a struggle to find a spot every day in the heat!! There are business thefts, a woman almost stole our phones, but luckily we caught her first!! No security!! And my Turkish or French friends, don't expect to find an employee who speaks your language here: here, there are only foreign employees who speak neither Turkish nor French, and the English is very poor! Oh, and if you want problems with your room door, go ahead!! We had to make 5 trips soaking wet after the pool, from our room to the reception, which is on the other side of the world, and that from the first day because the card was blocked every time, but they'll say it's your fault when it's not!! What's more, they enter YOUR ROOM WITHOUT YOUR AUTHORIZATION! When we returned to our room, the light was on (we could see it through the door), and our key card to open it no longer worked! THEY DARED TO CALL US LIARS, US GUESTS?!! Who had to walk miles soaking wet/tired because of them??! LUCKILY WE HID OUR VALUABLES! REALLY, in conclusion, RUN AWAY FROM THIS HOTEL AT ALL COSTS!!! THERE ARE MUCH BETTER PLACE TO ST

Amazing service, wonderful food, clean rooms and hallways , very fun entertainment events, the staff is magnificent, simply one of the best experiences I’ve ever had in my whole life.

A very big resort, consequently, lots of guests , some of them totally uncivilized, lots of activities on a daily basis. When we had a very bad experience with an external employee, and we raised the problem to Faith, shift manager, instead of proceeding for solving the problem he was obviously against us, but for his entertaining guy. As a black point, the A la carte restaurants, beside the problem of reservation of a table, the quality of meals was not spectacular. In the Chinese restaurant there was Mexican music, in the Mexican restaurant they served pizza... A very big line for daily reservations, without being sure that we could get one. The main restaurant was almost all the time very crowded, although it was a very diversification of the meals and lots of tables. As a plus, the kitchen and restaurant staff were very organized and very kind. All in all it was a pleasant holiday, but I will not come back again

This was our third time to Turkey so have something to compare with. Hotel was fine but not great. Rooms were clean, mini bar filled up each day, the entertainment was very good at nights. Staff was nice and helpful, waterslides were great. Food was okay but very boring, often cold even at the main restaurant, very little changes over the days. Basically ate the same things all 7 days there. Was expecting more variety of foods. Alcohol is very poor, limited choice and the coctails mostly were awful, could not enjoy them.

Best hotel ever. Everything is incredible. Facilities cleanliness food. We see some coments with bad reviews, but when we see everything live, we were sp happy because we booked crystal waterworld