Crystal Waterworld Resort & Spa - Ultimate All Inclusive

Çok güzel bir deneyim oldu Aqua park bölümü çok güzel ve de yeterli misafir ilişkilerinde Olga hanım mükemmel bir misafirperver kesinlikle. Otel olarak hersey dahil konseptinde kesinlikle tavsiye ederim temiz de bir ortam normalde otel tekrar etmem farklılık isterim ama tekrar bu otele gitmeyi düşünüyorum otelde hersey vardı

Отель семейный. В целом обычный доступный отель в Турции. Теннисный корт без забегов, играть неудобно Состояние корта оставляет желать лучшего

Hotel was very beautiful ,very professional staff,aqua parks & pools,also bars & animation team was very active very comfortable & beautiful beach special thanks to guests relation miss nasim she is so helpful & makes our vacation more incredible & engoying

We booked this as a family of 3 my son age 12. Looked good on photos with the slides to entertain him during the day, from when we turn up the experience was very different, we asked to change room immediately which we was told we couldn’t request that till the following day at 11 after people had checked out, the room was unclean and very small for a 5* hotel, smaller than a travel lodge this is not was I expected for hotel this size and price. The bedding was uncomfortable—more like thick towels than proper blankets. We endured two cold nights and several discussions at the reception before we finally received a normal blanket. Providing all guests with proper bedding instead of inadequate alternatives would be a simple yet important improvement. Food quality was another major issue. It was consistently unappetizing, not fresh, and alarmingly repetitive. During our eight-day stay, the main buffet served the same dishes every day. On our first day, we wanted to book an à la carte restaurant but found all reservations fully booked and they only open 3 days a week, my son lived on bread rolls and bolognaise all week. The staff were unhelpful the people were rude the area was bleak and you had to get a taxi to town for anything decent. The pool was very cold, I wanted to return home after day 3! I’ve never ever felt like this about a holiday before. I will never return to turkey, the company we booked the holiday through done nothing as they said the money goes directly to to the hotel and the hotel refused to do anything Very let down by all parties involved

Everything was excellent, and Ms. Nasim's presence and her good management made things even better.And I really enjoyed the water park and pool.The nightly concerts and private celebrations were very fun and joyful, and there was only a lack of space for Iranian singers.

I stayed at Crystal Waterworld Hotel in Antalya for a vacation and, unfortunately, my experience was far from relaxing or enjoyable. The hotel is massively overhyped and does not meet even basic standards for comfort or hospitality. Rooms & Cleanliness: The rooms are old and poorly maintained. Beds are uncomfortable, the sheets are worn out, and we were given bath towels that were frayed and looked like they’ve been in use for over a decade. The bathroom plumbing was a nightmare—water pressure was inconsistent, and the sink and toilet often smelled due to faulty piping. Definitely not what you'd expect at a resort. Food & Beverage: The food was extremely basic, repetitive, and often tasteless. Over the days, there was virtually no variety—it genuinely felt like leftovers from lunch were being served again at dinner, or even recycled from the day before. The lack of freshness and creativity in the menu was very disappointing for a resort of this supposed standard. The overall quality resembled a low-budget school canteen rather than an all-inclusive hotel buffet. Drinks were no better—low quality, cheap brands, and often diluted. For example, when we politely asked the chef to refill dishes that had run out, the response we received was, “We’re too busy” or “There are too many guests.” That’s simply unacceptable. If you plan to accommodate hundreds of guests, you should be fully prepared to serve them properly without making excuses. Environment & Safety Concerns: While it's advertised as a family resort, there were moments that raised serious concern—particularly the presence of individuals offering questionable services openly within the hotel area. This is not the kind of environment you want to bring children into. Staff & Service: Thankfully, a few staff members like Nasim and Olga stood out with their kindness and professionalism. Unfortunately, their efforts were overshadowed by the attitude of the management like Oguzhan, who act more like factory bosses than hospitality professionals. Foreign guests in particular are often treated dismissively, and instead of being made to feel welcome, we were made to feel like we were an inconvenience. If I could give less than 1 star, I would. I do not recommend this place. This could be a beautiful resort with proper leadership and maintenance, but right now, it’s overpriced, overrated, and disrespectful to tourists who come expecting a peaceful getaway. Avoid if you value your time and money.