Crystal Waterworld Resort & Spa - Ultimate All Inclusive

Отель семейный. В целом обычный доступный отель в Турции. Теннисный корт без забегов, играть неудобно Состояние корта оставляет желать лучшего

We booked this as a family of 3 my son age 12. Looked good on photos with the slides to entertain him during the day, from when we turn up the experience was very different, we asked to change room immediately which we was told we couldn’t request that till the following day at 11 after people had checked out, the room was unclean and very small for a 5* hotel, smaller than a travel lodge this is not was I expected for hotel this size and price. The bedding was uncomfortable—more like thick towels than proper blankets. We endured two cold nights and several discussions at the reception before we finally received a normal blanket. Providing all guests with proper bedding instead of inadequate alternatives would be a simple yet important improvement. Food quality was another major issue. It was consistently unappetizing, not fresh, and alarmingly repetitive. During our eight-day stay, the main buffet served the same dishes every day. On our first day, we wanted to book an à la carte restaurant but found all reservations fully booked and they only open 3 days a week, my son lived on bread rolls and bolognaise all week. The staff were unhelpful the people were rude the area was bleak and you had to get a taxi to town for anything decent. The pool was very cold, I wanted to return home after day 3! I’ve never ever felt like this about a holiday before. I will never return to turkey, the company we booked the holiday through done nothing as they said the money goes directly to to the hotel and the hotel refused to do anything Very let down by all parties involved

I traveled on my own with my 2 daughters. We had an amazing week in this resort. Something to do all day along. Staff are working very hard and never drops smile from their face. Great food selection. Waterslides are great fun. Evening entertainment every night. Definetly value for money. All staff made us feel very safe and no request was too much. My youngest daughter has lost her iphone and within and hour reception had contacted us to let us know it was found. The only thing i did not like was an attitude of some other people staying in the resort. Seems like they think once they have paid “all inclusive” they expect everything “ there and then”! Staff in this hotel could not work any harder! Everyone was amazing and sometimes saying “ thank you” goes a long way!

Main buffet restaurant can be overwhelming, despite us visiting near the end of the season. More cutlery and staff are needed. We would not recommend the Italian restaurant, but the underrated Fish restaurant is well worth a reservation. The mojito bar is like rocket fuel, so if you want to be drunk by the early afternoon, do stop on by. The pools, beach and waterpark are pristine and we spent many hours enjoying all. Props to the waterpark, the slides equally meet/beat most waterparks I have previously visited. Watersports on the beach have a wide variety for all occasions and guests. The knock-off bazaars a few metres away from the hotel are filled to the brim with good quality fakes. The hotel is about 25 minutes from Land of Legends, the centre of town and plenty of restaurants. If you planning to get a cab, order an Uber as the local taxi drivers will con you for extra cash and will refuse to put the meter on. The rooms could do with a refresh. Minibar was very well-stocked and refilled every day at NO CHARGE! The one downside was the maids who are clearly rushed off their feet, as bed was never properly made, and after dropping a glass accidentally on the floor this was not noticed by the cleaning staff for a few days, despite myself trying to clear it all away. The on-site Irish Bar, clothing shops, arcade, cafes and Turkish Delight shop are a real treat and all the staff are very friendly and accommodating. The main guy who runs the spa tried to oversell us massively so we walked away, but Doctor Fish was an unexpected relaxing treat for our feet.

Great hotel, and a lovely stay. Cant fault the week we stayed there as a family of 6, with one exception on our last night we regrettably had a meal in Al Dente, the head man was very rude and the service from him in particular was not what i expected from my previous 6 days. A real shame as everyone else was fantastic.

The variety of food and desserts and drinks was very excellent.pools and slides are very clean and exciting.the staff behavior was kindly and always smiling to us.kids show and entertainment was good.this hotel is suitable for family and I recommend to everybody.