Tài Khoản Khách
ngày 2 tháng 11 năm 2024
arrived at hotel 7.10.24 around 11.30 to receive a none enthusiastic greeting from reception. sign here given key . and waited for cases to be took to room . poor guy had 100 steps up a 1/10 gradient to room . just took tip and left . i then noticed safe deposit was locked so back to reception and got a master key , back to room to discover no key hole in safe , figured out had to pull plastic front off safe to get key in . food was to be offered on arrival but cold unlabelled soup (looked awful like dirty dish water)and bread , think the cat on the bread bench was not for consumption, we booked a sea view room , room was fine , sea view blocked by over grown trees , and close to next door hotel with loud music till just after 11 most nights . food i will combine breakfast , lunch and dinner , wouldn’t ask the cat to eat it . cold , flys landing on it and bbq area had a-lot of blue bottle flies and food trays left open . food never hot and at best warm even the melon . same food day after day . how a chef would set this slop out is beyond me . -2* for food . wife tried pancakes freshly made but raw in middle when bit into it , would make you boke. staff in general could not be bothered making an effort and offered little hospitality, left you feeling as if they just wanted to close up . will have to mention the shop keeper and his staff , very helpful, friendly and extra helpful if asked an addition to the hotel . Ebrahim in spa and staff also helpful . one bar man Farat made an effort making a few full cocktails in a glass for a select few , nice guy. these are the pictures people post , not the ones with a plastic cup and no presentation at all not shakin or crushed ice etc. all the time i was there every drink i got was in a plastic cup, even when i asked staff struggled to fine a glass one. safety while walking steps an issue for all ages with a few people falling on poorly lit and broken steps , no lifts in hotel and noticing injured guests every morning . entertainment staff try but fail for the most part , yoga and samba got a few everything else was very poor . venue for show has no toilet no bar and up a-lot of steps and very steep slopes that if wet you slid down in flip flops . all this is due to JET2 sending me and wife to a hotel that was closing for season from we arrived , constantly packing up and recycling food and running out of everything even coke and orange juice . no ice cream from we arrive was offered even if sign said so . totally unacceptable. JET2 rep had to agree with my issues and said i should be told its there last weeks prior to arriving . he also said there was a fly kill light in resturant but this was not true as i checked . snack bar was a bit better than resturant, should say canteen but with the level so low in hotel , this would be easy , a road side van would be stars above here . we where told at reception the only food i could order in was Dominoes pissa , as i had tried to order food in , even on t
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