Kadikale Resort

Beautiful hotel.!!!!! All staff really friendly and helpful. The lady at the booking desk is especially nice, her name is Vesile, she is very helpful and will try her best to help you with any questions!! My family have been here 4 times and it’s my first I can see why they keep coming back it feels safe and it’s got everything you need for a great holiday!! Thank you :)

the best experience i’ve had! the entertainment staff are absolutely amazing and include you in a variety of activities such as , (aqua) sports , yoga , bingo etc and have a show every night which is amazing aswell. they are so friendly and always willing to help and make your experience one of a kind. the food and rooms can’t be faulted either and all over , a great experience, will definitely be back.

I recently stayed at this hotel and had a wonderful experience. The views were stunning, and the food was delicious. The drink menu offered a good variety of tasty drinks. My room was cleaned daily, and the towels were replaced regularly. The staff was very friendly and helpful. However, the biggest downside was that we couldn't connect to the WiFi, and no one at the reception was able to assist us with this issue. Overall, the hotel was very good.

1.Spa and welness: Spa and welness is super good. All very kind female masseuses that give you a really good experience. Also the manager of the spa is very kind and helpfull. 2. Overal Resort: The only remark from me is that the overall kindness of some people can be improved. At the reception or across the resort there are unkind people. 3.housekeeping/cleaning Very kind people excellent service

Very good hotel and very good staff, animation team make the best for guests feel good. Thanks to Vesie and Thomas boat man..................................................................... ..................................

Honestly one of the best holidays I’ve ever been to the staff were amazing treating us like family, the resort was wonderful plenty of activities. And a special thanks to the animation team every member made us feel at home was very difficult to say good by to all of them

The setting of the hotel is stunning it is such a shame the hotel doesn’t live up to its setting. The positives were the bed was comfy and the air conditioning worked well. The drinks and service at the cabana were good (with the staff being very attentive and friendly). The spa is pleasant and I had a good massage. Beyond that I have nothing positive to say about this hotel. The food is abysmal and the ambiance in the dining room is akin to prison canteen depicted on a tv show. There is no sense of there being good food hygiene. The drinks are unpleasant. The Italian restaurant was so awful we left mid meal, the margarita pizza was a piece of sliced bread from breakfast with melted cheese on it. The service is poor in all aspects apart from the cabanas. There’s lots of staff but they are poorly trained and little obvious management oversight. The maintenance is lacking all around the hotel. Windows and floors not cleaned. Floors left wet. I saw three people injured from wet floors in 4 days. The gym is horrible and dirty and poorly maintained. The beach area was dirty and unpleasant with cigarette ends everywhere. Beach beds invariably broken in some way. The reception manager was extremely rude and dismissive. We were first given very poor rooms, one was like a store cupboard with broken table tennis table, broken wheelchair etc etc stacked outside. The other rooms were like American motel style rooms on a car park. Wifi is very patchy at best. The reception manager was difficult in all communications and extremely rude. It was not a language issue, in any way. He has a very bad attitude. There are no courtesy rooms set aside for late check outs, with the solution being the spa showers which is not adequate for the volume of people needing late checkouts and indeed spoils the spa experience for those enjoying the spa. Again discussion regarding this with the reception manager left a bad feeling. He is deliberately and unnecessarily obstructive and rude. Not only do they have no courtesy room but also they wouldn’t provide fresh towels despite having mountains of them when we wanted to change for the airport. This is unnecessarily mean.

Writing this on our last day here, we’ve had a lovely 7 days here, hotel is really clean, someone is always cleaning something, . Staff members are lovely ! Entertainment team 10/10 always make the effort, my daughter adored the woman who did the kids club, the waiters are friendly nothing is too much especially the guys down at the snack beach bar, they made sure I had a lovely birthday, even had a personalised birthday song and a cake made. deffo recommend having a cabana (does cost) for the day waited on all the time and a much better choice of cocktails, the normal cocktails are okay. Food in the restaurant can be hit and miss but they do cater for a lot of nationalities, try going to the snack beach bar for lunch if the restaurant doesn’t suit you, I’m picky but always managed to find something. Lots of stairs and the entertainment can be a walk from the nearest bar so take some drinks with you ! No complaints beautiful hotel and beautiful scenery.

My fourth visit here. Accomodation great and staff welcoming and friendly. It has a kind of magic atmosphere that is hard to describe but has something for everyone. Very clean, rooms are swept and bedding changed every day. Vesile in customer relations, works really hard to help people with any issues. Always smiling, asking if people need anything. A real credit to kadikale. Even in difficult situations she remains calm and professional.