Playa Tortuga Hotel and Beach Resort

Stayed here with 3 other ladies, and we loved it. Everyone was wonderful, from the front desk, housekeeping, servers, cooks, bartenders, pool cleaning and even the DJ. Rooms clean and cool.Free breakfast buffet every morning, awesome fruit. Restaurant on site.. Plan on returning in the near future. Don't listen to the bad reviews.

Dirty room, special de breakfast area and the bar area . I kill a big Bug into the bathroom. Also something bite me in the bad ( i was thinking about mosquitos but not) In the room you can hear very clearly what the neighbors are talking . The pool was under “treatment” all the period … They didnt ofer you trips, so be a ware for ofers , they chargiu more

Absolutely awful! A complete scam! A Green half empty pool! Restaurant closed for renovations broken old safe that didn’t work! Old stinky dismal Hotel! We had 8 people trying to fix our safe it was a ridiculous experience we didn’t feel safe and the place was run down and poorly maintained! we paid for 5 nights we left in an hour I was not spending my 50th Birthday at this dump no way! They refused a refund still disputing the charges awful Hotel!!!! A complete scam & disgusting disappointment! ripped off for $1,519. really awful experience! We left and stayed @ a wonderful boutique Hotel with a pool on the water this place was absolutely Horrendous!!!!

Rented a junior suiite. It was ugly. Door so cracked I could see the outside. Junior Suite had no mini-frig. Dark, ugly welcome into the room. Couch and a TV. Pool half drained. Met with the Manager and a gol a 15% discount from the absolute worst experience of my life. No use of the pool. Turned away from the tiki restaurant because I didn't have a reservation and there were only two people dining.. Sent away in tears. They promote themselves as modern but the cracks in the wooden doors show daylight. My first approach to reservations was a thrreat that if I lost my key I would be charnged $300.00 so my junior suite, which didn't even have a mini-fridge nor no access to ice, kind of sucks. I moved out into a much better spot that had all of the security and necessities needed. All in all I would give this place a 1 star. It kind of ruined my vacation.

While there are mixed reviews on this resort, the bad ones are out to lunch. This is a great place to stay. We stayed 4 nights. The rooms are clean, and safe. Some breakfast items are a little unusual (stir fry), but there is a variety to choose from. And always fruit and cereal, and toast if you are picky, like me. Pool problems are probably an ongoing issue due to the heat, and the rain. I know it is for ours, at home. But, they work tirelessly to make it right. So, you just have to be a little patient. We spent most of our time on the beach side - in and out of the sea. It was awesome. There are 2 buoys that mark a break in the breakwater. This is where you can walk through to the other side, and play in the soft waves. It took us a few times to figure this out, so I am passing it along. While the open air reception area is understandably non smoking, there are receptacles placed outside ,for use. For room recommendations, I wish we had had a ground level unit. Sometimes I worry about the little geckos with ground floor rooms, but that shouldn't be a worry here. The ground floor rooms would make it handier to get to the beach or the pool. Although the second story rooms have balconies that are more private. It is quite a large hotel with loong hallways. Have fun - we certainly did. I have an awesome video of the place but cannot post here. contact me to DM you.

While there are mixed reviews on this resort, the bad ones are out to lunch. This is a great place to stay. We stayed 4 nights. The rooms are clean, and safe. Some breakfast items are a little unusual (stir fry), but there is a variety to choose from. And always fruit and cereal if you are picky, like me. Pool problems are probably an ongoing issue due to the heat, and the rain. I know it is for ours, at home. But, they work tirelessly to make it right. So, you just have to be a little patient. We spent most of our time on the beach side - in and out of the sea. It was awesome. There are 2 buoys that mark a break in the breakwater. This is where you can walk through to the other side, and play in the soft waves. It took us a few times to figure this out, so I am passing it along. While the open air reception area is understandably non smoking, there are receptacles placed outside for use. For room recommendations, I wish we had had a ground level unit. Sometimes I worry about the little geckos with ground floor rooms, but that shouldn't be a worry here. The ground floor rooms would make it handier to get to the beach or the pool. Although the second story rooms have balconies that are more private. It is quite a large hotel with loong hallways. Have fun - we certainly did. I have a video of the place but cannot post here. contact me to DM you.