Americas Best Value Inn Blue Ridge

If I could give this location negative starts, I would give -10. I have never stayed in such a horrible motel/hotel in my life. I don't know how they are still in business and why the BBB hasn't shut down this place yet for the shake of public health and safety concern. We wanted to stay in a place near some of the action, so we booked for 2 nights non-smoking room. But we were give a room that it smelled so bad of cigarette smoke that we couldn't even enter. Then they give us a different room, but as the night progresses, the cigarette smells increases as well. Toilet was broken and the ceiling was covered with black mold. I called the office and asked if we could check out next morning. We were so tired and unsafe to drive back home that we stayed that one night and check out next morning. This place should shutdown as soon as possible. This place need a complete gut to remove all those mold or black mold. If one room has black most, I am sure other rooms have the same also. This place is unsafe, unhealthy, filthy carpet, broken toilet, noises from left/right/upstairs room, and they are renting smoking and stinky room as non-smoking. It's just disguising all around. I wish I was able to give this place a negative rating.

The property was not as described. Ceiling paint was falling off. Moths in the room, non smoking facility had been smoked in recently. Walls were stained with a brown film similar to tar on walls. The bathroom was not clean & there was hair in the tub. The room smelled of mildew and smoke. The key cards didn’t work twice. Once in the room looked made up. But it was not. Had it not been the only place avail we would have returned the keys and kept moving. The staff was friendly. When I left I waited in the lobby where I noticed the fixtures were outdated and cords running everywhere. There was paint peeling off ceiling in there too. No one was in the office to return the key so I had to leave them on the computer keyboard in hopes someone would find them. Hopefully they did. Would not stay again. Would it recommend them. Not worth the $180 for the night.

Made reservations two months ago for 2 accessible rooms. Got to hotel on October20th to check in and was told there were no accessible rooms available. Because of health issues with my wife and age of my mother, I had requested accessible rooms when reservations were made. We were placed on the second floor and had to climb stairs, no elevators. Neither room was handicap accessible. My wife and I were moved to three different rooms in two days because of maintenance issues with the rooms, could not open door, not heat. I ask for email conformation and did not get at time of reservation. I will not use this chain again in the future.

The twin room around the back was tired but comfy. The pool was empty. No breakfast, and when I asked the owner was told there was a breakfast place next door. He declined to pay for it though. Lots of places to eat. For a one night stopover, with no pool / breakfast it was expensive, but suspect owner is aware of the lack of hotels along the route.

The hotel was clean but very dated. No breakfast served. Swimming pool is empty. We had to change rooms twice because the key would not open the door. Just generally run down. It was a little far from where we were doing the freedom Rail. Would not stay there again