Hotel Park - Sava Hotels & Resorts

Disappointed… Only selling point of this hotel, is if you pay extra for the room facing the lake. Honeymoon not acknowledged as mentioned by others. Service was subpar or even bad, nasty waiters during breakfast buffet. Hotel room was mediocre, and do note all other facilities requires additional payment.

A lot of negatives: Rude staff. Slow checkin. Asked for quiet room on higher floor - got a floor with the whole football team (yelling in the corridors & playing loud music) My room was next to two “massage rooms” for those sportsmen. And overlooking the parking lot. It was small and toilet stinky. AC not user friendly (no temperature visible). Door handle broken - door can only be slammed shut. Living wall not kept up. Small bugs in room. Bed too soft. Tv didn’t work. Mini bar selection meager. Cheapest thin slippers and recycled toilet paper. Room service super pricey + 5€ delivery fee!!?? Left plate outside it wasn’t removed until the next afternoon. Gym could not be entered after 7am had to contact the receptionist to unlock it. Inside only a few cardio machines, some dumbbells and one multipurpose machine. The door handle broke off. Pool staff very rude never greet you or smile. Dining staff grumpy and not polite. No lettuce for breakfast. Minimal vegan options. On the day of checkout cleaner knocked on door despite DO NOT DISTURB SIGN because she knew I was checking out?! Tiny and slow elevators. Often unclean. WiFi not working well in all public spaces. Glass water bottle for sale at 10€ and simple felt beach bag for 20€?! The few positives: Location right on the lake, gorgeous view from pool and restaurant, wireless charging station in room, and good food and tap water quality.

The hotel location is very good and convenient to the lake and scenic sites. However, the access to hotel parking was blocked recently and no sign to instruct customers how to drive there. The hotel restaurant is closed too early as 9:30pm, which gave us inconvenience to find out other nearby restaurants.