Mayfair Hotel

Worst hotel we have ever stayed in - was welcomed on arrival then did not see the owner at all for our entire stay which meant even though we booked breakfast we had to eat out due to there being no one on site to cook it!! We stayed in room 7 which had a broken bed, the TV did not work and we had to supply our own toilet rolls - our friends stayed in room 3 which had no heating, no tea/coffee making facilities and again no toilet rolls Will never go there again - if I could award zero stars I would

When we arrived the gentleman was very warm and friendly brilliant price £120 for two nights in a family room plus breakfast we thought not bad. Then the cracks started showing. We went to our room went to put the clothes in wardrobe and the door was hanging on by it’s hinge the other was ok, the 1st draw with the DVDs in had a cigarette paper and a bit of cigarette and the tobacco on the draw like if someone going make something they should of. The fairy house was thick in dust and thought ok we’ve only bites sleep in here two nights. Bathroom: Sliding door is night mare especially in the night once your the bathroom it’s hard to get out. Bathroom: extractor fan was thick In dust and needs a dam good cleaning in the bathroom black or mould on the tiles in the shower . The posited thing I’ll say is we had comfy sleep. No one was available you got given a few towels in your room no hand towel. If you put the bathroom light on the fan would make a right noise. shower drain is full of hair and needs to be cleaned and the tiles should be clean and no black etc on the white. Breakfast: we was looking forward to breakfast no breakfast two days no breakfast was cooked this isn’t good when we wanted breakfast especially when you have a child with you I texted at 9.13 didn’t get back me till 14.44 with a message of apology saying he thought he pressed snooze on the alarm but didn’t release he turn it and offed a drink for free at the bar we didn’t go. If there was a robbery or if there was fire or something very serious the owner is invisible man. Put a slight hit to our budget as we didn’t think we had to go off sight for breakfast. The next day when we due leave no breakfast again not one single person about so two days and left his keys in the return key post box so anyone could have walked off with them. when we stay in bb we always have breakfast we would never stay in room only especially when you got a young child who is hungry in the morning and breakfast is the most important meal of the day. He said any issue you You got my number but he never answers if he’s not willing to be host and doesn’t want to do breakfast just make it noted and don’t ask people if we want breakfast if you can’t be bothered in the morning. Get someone in to do them. The room needs a lot attention but great nights sleep and the room it’s self is Shame the owner is the invisible man. Such a shame as it could be lovely little place he definitely needs to up the information that it’s room only. Apart for the issues we had a brilliant nights sleep just wish we could have a breakfast instead of looking for somewhere to eat such a shame. I should have read the reviews before I booked it but we live and learn don’t we. Unfortunately to many red flags we won’t be returning

Myself and my daughter are making memories as I have life limiting cancer so we booked this rather last minute and I didn't look at any reviews which meant I had to climb several steep stairs but that is not the owners fault at all - in all fairness we were given 2 rooms even though we had only booked 1 twin room which we really appreciated. The rooms are fine; clean and have what you need - kettle with plenty of teabags, coffee, milk and sugar, a working tv and very comfy beds. The bathrooms are compact and could do with a spruce up but everything works how it's supposed to. We didn't have breakfast so cannot comment on that. There is a lovely lounge you are welcome to sit and relax in and a bar is available on a Friday and Saturday evening I believe. Although the hotel is within walking distance to the seafront and town centre it is in a run down area sadly and our first night out ended with us being followed back which was unnerving so we used taxis for the next 2 nights to go back and forth to the evening shows- again it's not Paul's fault but something that women need to be aware of. All in all we would stay again if there were ground floor rooms or room available as we felt welcome and Paul is a genuinely lovely man.