Premier Inn Blackpool (North Pier)

We stayed two nights in a standard room with a view in April 2025. First the positive - the staff were all friendly, helpful and ready to try and sort any problems. Now the negatives. PUBLIC AREAS This hotel has five floors and is served by three lifts - if which only one was working. Apparently this has been the case for some time and it led to more waiting for the lift than is acceptable. The gents toilet adjacent to the restaurant has two cubicles. Both had broken locks meaning that you could not lock the door if you wanted to use the facility. OUR ROOM ON THE FIFTH FLOOR The first time we left the room we had to pull the door multiple times before it would lock. When we turned the duvet down, we discovered a large brown stain on the bottom sheet. This led us to ask for the sheet to be changed and when the staff member brought the sheet replacement up we asked him to look at the door lock. By this time it would not lock at all - rendering the room unsafe. We also asked him to look at flushing the toilet and, like us, he was unable to get it to flush. These failures led to us having to move rooms. We were offered a complimentary breakfast the following day because of these problems.

Nice and clean ,good size room, very good safety on entering premises, reception staff could have be more acknowledge on when your entering or leaving premises, Premier inn is situated close to sea pier and shops, however it on Talbot road and it's quite run down shops lots homeless and beggars, we didn't go down any of the side st at night, we choose to visit Blackpool as we was going to show at winter gardens, and has it was our first time we had decided to eat out, and not using Premier inn facilities properly should have, that not staying everyone who choose to eat out won't find somewhere but not for us, we did find very nice place for our breakfast, good stay and would stay at Premier inn elsewhere ,

More expensive than a lot of the accommodation in Blackpool, but well worth it. You know what you’re getting with Premier Inn - comfy beds, well fitted rooms, great showers! Onsite restaurant is a bonus, food is good and staff are very obliging. Special mention to Faye who went the extra mile for us when we were there. See you again at Easter!

We've been to a premier inn before and this one was better than the last, building seems newer, the staff were so helpful and attentive from reception to breakfast staff, even the odd one you meet in the lifts always said hello, good morning. The food at the restaurant was top notch. The beds were comfy, quiet and a Seaview as well. The only drawback was having 1 working lift out of three when we stayed but that was down to work being done.

Awful service. Very unwelcoming. Check in process was long and drawn out. Arrives at 14:56 and told I had to wait 4 more minutes. Long queue to check in as a result. No communication at all between restaurant and hotel. Food wasn’t available as kitchen had a problem. The room was Nice and clean. But service is shocking.

First on arrival we got there 15 mins early so we asked if it was possible to check in the receptionist was not friendly and said you must pay £15 or wait till 3 pm and that was fine if that was the rule that everyone follows but the truth is I visited many premier inn hotel in Manchester,Leeds ,wales and everywhere and they always let you check in without giving you an attitude .I booked Premier plus room and I hoped it would be different from the standard room but I was very disappointed as it was smaller, it had a coffee machine and a fridge that is all. They put a small stool by the door which is a health and safety risk as my partner tripped on it when we opened the door of the room! Bathroom an bath taps had scum and the bath wasn't clean. We didn't have a good night sleep either as we kept hearing music till 3:30 Am . All in all not so good experience !