KieranKT98
ngày 9 tháng 4 năm 2025
£160 for 2 nights in a triple room with a “sea view”. Absolutely disgraceful from the New Royal Windsor. For starters, the £50 cash deposit for damages or else you won’t get your room key. Won’t allow you to inspect the room before hand so took a video inventory as soon as we entered. Our “sea view” room was facing on to a rotten, smelly roof out back? The room it’s self? Stains on the carpet, broken drawers, broken bed frame, damage to bathroom wet wall, broken toilet roll holder …. And the stains on the mattress, illegal to allow anyone to sleep in it. Never mind charge £160. What’s worse, we had a 1 year old expected to stay in this bacteria infested sh*** hole. £10 per night parking and they ask you to leave your car keys at reception? Absolutely not! The only pleasant thing I can say about this hotel is the staff. Too bad the building and rooms let them down, or maybe they let themselves down. AVOID at all costs.
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