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Vị trí4.1
Trang thiết bị4.1
Dịch vụ4.1
Vệ sinh4.1
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Tất cả đánh giá(47)
Đánh giá tích cực(39)
Đánh giá có ảnh/video(3)
Đánh giá tiêu cực(8)
Người Dùng Ẩn Danh
Lưu trú vào Nov 2022
Bạn bè
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào Nov 15, 2022
Excellent customer service provided by the Manager
Dịch
Người Dùng Ẩn Danh
Đơn
Lưu trú vào Feb 2023
Người đi công tác
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào Feb 16, 2023
Good location. It's just next to the train station and close to shopping area. Lots of restaurants nearby. Good breakfast.
Enjoyed our stay. Tyrese was very welcoming and helped us settle in very well! We had lots of equipment to move and he showed us in the right direction. Also required help in terms of where to get taxis from and what area we will be working in distance wise from the hotel. Was very helpful!
Dịch
Tài Khoản Khách
Lưu trú vào Jun 2024
Người đi công tác
0 đánh giá
4.0/5
Rất Tốt
Đăng tải vào Jun 24, 2024
Stayed for one night for work and was pleasantly surprised. A tad hard to find from the station as so many exits but once I had it was easy to navigate. Good check in. Asked for a quiet room and was on the 6th floor which was very quiet. The room was large and spacious with good facilities. I couldn’t get the waterfall shower to work but not a massive issue as it had a standard shower too.
Dịch
Tài Khoản Khách
Lưu trú vào Jun 2024
Một mình
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào Jun 12, 2024
Having been at the NEC for an event, it was great to stay here which was less than half the cost of accommodation options at the NEC site. Quiet, clean and comfortable.
Dịch
Tài Khoản Khách
Lưu trú vào Jun 2024
Bạn bè
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào Jun 8, 2024
Had a pleasant overnight stay - met friends and had a good night out. The breakfast was very good and the staff very helpful and friendly.
Dịch
Tài Khoản Khách
Lưu trú vào Jun 2024
Vợ chồng
0 đánh giá
3.0/5
Đăng tải vào Jun 3, 2024
Paid for an upgraded room, don't bother.Fridge wasn't working. Chewing gum on the carpet. Shabby chair. Coffee machine ok but no plant milk. Get with the times. Continental breakfast for vegans is seriously lacking.
Dịch
Tài Khoản Khách
Lưu trú vào Jun 2024
Vợ chồng
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào Jun 1, 2024
We stayed in one of the Premier Plus rooms which was on the top floor so very quiet. Room was lovely with lots of added extras eg, coffee machine, chocolate, ironing board and iron which were all very welcome. Great nights sleep as usual from Premier Inn.
Dịch
Tài Khoản Khách
Lưu trú vào Jun 2024
Người đi công tác
0 đánh giá
2.0/5
Đăng tải vào Jun 1, 2024
1. Supply some complimentary bottled water - it doesn’t cost too much but it’s a pain to go out hunt for it when you need it. 2. The reception phone given should be attended. 3. Keeping an internal phone in the room would be very helpful.
Dịch
Tài Khoản Khách
Lưu trú vào May 2024
Người đi công tác
0 đánh giá
3.0/5
Đăng tải vào May 12, 2024
I stayed here for one night when I had travelled to Birmingham for a conference. I booked a Premier Plus room as I wanted to keep my drinks for the following day cool and I wanted air conditioning. I also wanted the better wi-fi so I could get some work done in the evening. Unfortunately the fridge did not work at all, in fact it was warm. I raised this with reception and they looked at it, but could not fix it. There was no one available to fix the fridge during my stay. I requested a partial refund, as the additional facilities that I had paid for were not working, but I was informed that the ability to refund customers has been removed from hotels and refunds can only be issued by head office. Someone had set the TV in my room to automatically switch on in the night. This went off twice during the night, leading to a very disturbed night's sleep. In the morning, I tried to report this issue when I checked out, but as was the case at check in, the reception was unmanned. At breakfast it became clear that the hotel was seriously short staffed. The gentleman who had tried to fix my fridge at 10pm was back on shift at 7am. He was expected to man the reception desk, as well as serving in the restaurant.