Premier Inn Birmingham City Centre Bridge Street

It was nice place staff were great an friendly

Very good team , very good customer service. . Ok room. Nice breakfast. Some problems with water not working in room let it down as it is an Essential but staff tried their best to resolve. Some communication mix up with cleaner but it was clear to see they work very hard and mean well. An average stay , 3* but paid low rate .

Birmingham Bridge Street 10 5 25 From start to finish whole experience was poor Poor experience in Oct 24 - BENEFIT GIVEN Tried booking on line systemdown, hours wasted as system kept failing and had to book via 0330 number, nearly price as web quoted but £1 extra (Charity) Got to inn and was gobsmmacked to be asked by officious lady for ID FOR CASH I would have booked on line if your system was effective. Cash for whatever lame excuse is an INSULT Especially for people who have accounts and have stopped with you hundreds of times. Please don’t lie it is CASHLESS VIA THE BACKDOOR Reception very officious What has happened to PI the last 12 months ? Another good company ruined by stupid managers Finished with Premier inn for definate this time Travelodge just as good and cheaper and can take dogs Didn’t renew my season tkt at football clu last season as they refuse cash CASH IS KING customers are not here to make your job easier What could have been done better Lots , functioning IT, less officious, borderline rude staff , telling TRUTH and adding it to the real reason of your rules and regs