Premier Inn Birmingham City Centre Bridge Street

It was a lovely hotel centrally located. Serviced a purpose. Lovely view of the canal from the window

One night only but staff were helpful and accommodating.

Great hotel choice. Close to Brindley Place / Broad Street but tucked away around the corner so no noise disturbance. Walking distance to BullRing too but also close to trams and buses. Staff were lovely at check in and check out. Gentleman who checked us out this morning was really helpful when we were after a drink of water (without us even asking him for help). Left feeling really happy with our stay. Will definitely be booming here again for our next trip to Birmingham.

I have previously left negative reviews about one other particular Premier Inn hotel that was a disaster, but I’m happy to say that my stay at this hotel was perfect. From the quality of the check in experience right through to breakfast prior to departure my experience could not have been better. Like many other travellers, I suspect, I would have preferred on site parking, but I totally understand why it isn’t possible at this hotel. I would most certainly be happy to stay there again without any concerns.

Lovely quiet hotel in a great location - 12 minute walk to Utilia Arena, and about the same to the city centre shopping areas. Well maintained and clean with friendly and helpful staff. Particularly impressed with the breakfast which was cooked beautifully by the chef. Also had a late night meal which was very good.

Room - small but clean and comfortable. Powerful and hot shower. Wifi isn't too bad. Reception stated that payment taken on my card had failed and refused to provide me with a receipt. Handed me a computer print out, stating failure. (The money had left my account) we were made to pay the £242 again. I had to open a dispute with the bank. On checkout I spoke with the manager who dismissed me, stating that I was mistaken. I spoke with guest relations on Monday and asked them to escalate the matter. They have since replied by email stating that they don't want to talk to me but, they're arranged a refund. Poorly stocked bar. Mediocre service and an odd 'rotting' smell along one of the corridors.