Premier Inn Birmingham City - Aston

The room is clean and tidy. Staff is helpful.

The room was very spacious, a bit too warm. The staff at the restaurant was very very good. We can not fault them. A credit to themselves. Service, food and overall hospitality was great. However the cheesecake was awful very powdery and arterfical. Avoid at all costs.

Had a lovely stay and meal here with my best friend. We checked in quite late so we didn’t see much of the hotel but our food was fab. The staff and kitchen were absolutely rushed off their feet all evening with no breaks but remained so calm and lovely even despite the huge rush at dinner time with one staff member (Charlaine) on the brink of tears after another guest had shouted at her but had she bounced back so quickly. It was so nice to see that even the rudest of guests couldn’t dampen her high energy, she really is a treasure. I do hope the staff are appreciated and well looked after here as they really do make the life of this place, without them our stay would have been mediocre at best with the rooms being quite outdated and not a lot around. The managers and chef were very quick to support her which shows nothing but a team who all get along and appreciate each other. It was giving girl power!! 💪🏻💪🏾 It’s refreshing to see a team mingle so well as you don’t see this in most premier inns. Breakfast was also very nice and the lady who seated us was so kind! I didn’t manage to catch her name unfortunately. You really do have a golden team!!

Lorna was an amazing host and manager. Dealt with a tough group that I was witness and the always had a smile and customers at the 1st thought

I'm a frequent user of the premier inn aston and my experience has been nothing short of excellent every time. All the staff cannot be more accommodating especially fern on the front desk.

Good location, clean and comfortable. All the staff we met were very friendly and helpful and were able to help with any questions we had. We also had a breakfast before departing the following morning and it was really good. Would recommend and would definitely use again if in the area.