Birmingham South (Hall Green)

Always a great stay! Reception staff and cleaning staff are reliably friendly. The rooms and facilities are spacious, clean and comfortable. Diane and other reception staff are welcoming and attentive. The cooked breakfast offers a good range, caters to dietary requirements, is reasonably priced and is available for a long time each morning. A reliable go-to accommodation in Birmingham!

My husband and I travelled from Australia to see the last ever live concert of Ozzy Osborn and Black Sabbath. After a long journey, we were greated by Jade at reception and she immediatly put a smile on our face. She is the most lovely and welcoming person, the hotel is so lucky to have her! We saw her interacting with other guests with the same respect and warmness she did with us. We had breakfast at the hotel each morning, and whilst it was extremely busy, Di worked so hard to make sure everyone was welcomed in, seated, food ordered, buffet topped up and tables cleared, all while taking the time to chat and make each guest feel special and ask about their day. She truly did an amazing job keeping the breakfast service afloat. Of course, the cooked (vegetarian!) breakfast was lovely, thank you to Millie in the Kitchen!

Lovely service throughout the stay with special mention for Jade, Diana and Tracey. Pretty sure that it has recently been refurbished really good place especially for Edgbaston