Days Inn Birch Run

My room smelled like smoke. Told the front desk and just said sorry, nothing done. Had to buy a candle. Charged my card for the room and I already paid for it. Luckily my credit card notified me about it

NOT PLEASED The room was nice, the beds were comfortable. I went to take a shower, no bathmat so I laid a towel in the tub and when i got out I realized no grab bar. I put my hand on the wall to steady my self. I picked up my foot to get out. My hand slipped on the wall tben my foot slipped. I fell. Hit my head in the door hard. Brused my shin and thigh. Next day I told the front desk. They acted like it was my fult and no big deal. They didn't have a form so they gave me a plain paper to write down my complaint. I showed them my goose egg I had on my head and acted like i was bothering them. Not sure if that paper ever got anywhere but the trash. Not pleases.

Promised non smoking room. The bedroom smelled of smoke. We where Promised by 3 different shift managers tell us they where going to discount are stay and they never did.