The Garden Bungalow

Horrible Horrible Horrible... When we first stepped in, we could find no one to talk to. We called the number and they said there will be someone checking us in. After waiting for almost 45mins, a person came and started checking in other people who came much later than us. When we asked for the reason, he started being abusive and quarelled to the best of his ability. We were tired and asked if we could at least have lunch while they check us in, they said that time for ordering lunch was over and no food will be available. So we requested them if we can at least keep ours bags and get lunch elsewhere. They took some more time and somehow finally check in was done after much chaos. There was no water in the washroom when we checked in. They said that they have switched on the pump and we will have water later. We went for lunch outside and came back after sometime. Thankfully water problem was resolved. I told them that by what time we need to order dinner? They said 6pm. So we ordered dinner beforehand. The night went however peaceful and the rooms were spacious but for any need it is hard to find any person to attend you. In the morning (at around 8am) they informed that there will be no breakfast as we did not inform earlier. Only tea would be available that too without any biscuits. We again had to set out and get breakfast from outside and come back. We got ready and left this horrible place. The Bungalow is undoubtedly beautiful but the customer service is such as if they are doing you a favour by letting you in. They mainly make money from photoshoots and hardly care about family/group/individual travellers. There are many beautiful resorts around, stay away from this one. Their apathy towards their guests' requirements is appalling!!!!

We stayed in this property with my 6yrs old daughter for 3 days. We has mixed experience:- Pros:- 1＞ Beautiful well maintained garden. Unlike other commercial hotels, this place has large trees which are quite old 2＞Staffs are polite , well behaved, ready to help 3＞ We stayed in standard room 2 of red brick building. It had all amenities to make your stay comfortable. 4＞ Our train was at night and they allowed us to wait in lounge after check out . Really thankful for that. 5＞ Loved the antique wooden furniture and the vibe of old Zamidarbari. Cons:- 1＞ The place is extremely understaffed. There is no one in reception( They do not have any reception as such). Literally one person was taking care of everything - reception, communication, serving food etc. 2＞ Be cautious if you are travelling with a kid. In spite of requesting and giving instruction to keep our food kid friendly, the first 2 days my daughter could not eat properly. They didn't follow any instruction. So make your choice wisely as food is big problem here. 3＞ Do not forget to carry mosquito repellant. Jumbo size mosquitoes are there. However it seems harmless and insects will always be present if there are large trees and jungle. But then why to take risk :) ? In a nutshell, if you want to spend a couple of days amidst nature this is for you. But if you are coming with kid either carry their food or explore a restaurant nearby. Thanks Papiya

Great place for a weekend gateway in Prantik . Well behaved stuff. Homely food , great ambience . Its a Home away from Home .Well maintained clean spacious rooms. Highly recommended for a peaceful gateway with Family . You should definitely book the Bahar Hall.

Based on our stay of 4 nights at Garden Bungalow, we do not hesitate to recommend this place for a peaceful stay at Shantiniketan. Our stay included a weekend and there were few people doing pre-wedding photo shoots but it was not disturbing in any way. Our room, Painter's Retreat, at the upper floor was huge, airy and clean. Bathroom was big too with all the basic amenities. In fact we believe this room can easily accommodate more than 2 people. The antique furniture all over the property were a nice touch too. To us the best feature of this place was the very well maintained garden. There are 2 more buildings within the same compound, a Mud Building and a Red Brick house. Since we didn't stay in any of them I can't make any comment but have to say that the rooms at the Mud House looked a bit gloomy. Finding the property was not a problem with help from Google map. We had both breakfast and dinner at the property during our entire stay. Food was served at our room. If you do not mind typical home style Bengali cooking then you will enjoy the food. Portions were really big and one dish can easily be shared by 2 people. Last but not the least, the staff. All of them were helpful, polite and smiling. Their attitude will make us go back again. Special mention to Annanya and Rup who made sure our stay was comfortable and relaxing. Two minor issues we faced was bathroom lighting, which was not bright enough and slight delay in getting our food during the weekend. On the other hand wifi worked perfectly for us.

Beautiful garden with excellent rooms, very good staff, We were served with excellent food at our room, I must mention about the antique furniture at our room, the rooms were huge, Its a beautiful place to stay in Bolpur

The staff are very hardworking but the place is understaffed. After a while you stop asking when you see the same person taking care of everything. The rooms are large with nice beds. But there is a serious privacy issue as the place is flooded with dozens of couples and photo-shoot people. It seems the place is a pre-wedding photo shoot destination. If you like this sort of thing, you may enjoy. But for us, it was slightly disturbing. Food is good but dining place is infested with insects and lizards. So enjoy your food, but with caution. Do not expect it to be a star hotel. Consider it as a guest house, lower your expectations, and then it is quite okay at the price it comes.