Mukumbura Lodge Bilene

It has now been almost five months since we were initially promised a refund for our honeymoon booking at Bilene Mukumbura Lodge, and we have yet to receive any part of it, nor have we been given any updates on the situation. While I’ve been understanding of the current unrest in Mozambique, what’s increasingly frustrating is that after we were initially informed that the banks were frozen, preventing refunds, I’m still seeing other tourists visiting the lodge. This leads me to question how they are able to process transactions for new guests but not for refunding us. I hope you can appreciate the difficulty this situation has caused, I have to resort to complaining online since I’ve sent emails and called numerous times yet no one can tell me clearly when we will receive our refund. Hopefully I can get a clear update and response soon.

Very pleasing environment, great lagoon view, comfortable rooms multiple activities and games to play great food, clean environment.

Wonderful place and staff and management. Difficult to get hold of manager Mr Brian but once you get him you are in caring hands. Time and money well spent, highly recommendable place. Comfortable premises and very secure and good food.