Tài Khoản Khách
ngày 21 tháng 7 năm 2025
Chaotic, the hotel itself is very nice, it’s really clean. It was really noisy the night we stayed as they had a wedding, you could hear people partying. The breakfast was awful, we were told that breakfast was between 8.30-10am, we went down to the breakfast room at 8.30, there were 3 other couples also sat in there, we waiting by the entrance of the breakfast room for 5mins; then one of the couples mentioned that they couldn’t find any staff so they all sat down. We sat down and it took 25mins for any staff to be located. Which was shocking, they stated they usually put a continental buffet out with fruit and pastries; this was not the case on the day we were there, there was nothing ready as they were behind, I would say possibly extremely inexperienced staff who didn’t know what they were doing or where they were. We ordered breakfast and coffee eventually, then after about another 15/20mins, they came to notify my husband that the breakfast he ordered wasn’t available as they had run out, so he ordered something else which was another wait. We had to ask 4 times for toast….. which isn’t helpful. I’m coeliac so I can’t eat gluten, I did mention this to the staff, but they didn’t have any idea about allergies which was a massive concern, they gave me toast that wasn’t gluten free; after asking 4 times. Overall the breakfast was the worst experience we have had, so I really wouldn’t bother, two of the four couples who entered breakfast with us walked out without breakfast because it was that chaotic and disastrous. With sufficient staff training and some organisation this could be a great hotel, I think if you’re staying there for a wedding you may have a different experience, but staying there for a night away, don’t bother, much nicer places in the area.
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