Robert
18 tháng mười hai, 2023
They claimed ******* didn’t send a confirmation to the hotel so they didn’t have our room. We arrived late, had already called ahead to let them know and everything was fine. The woman in charge was rude and said we don’t have a room, we’re sold out, nothing we can do. I tried to ask if they can help us and she just said next. Nothing. No help. Rude. They sold out room. My husband is in hospitality and was manager for years at a hotel. We know it was their mistake yet they refused to acknowledge it. Don’t stay here.
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